{"id":3973086,"url":"https://alion.io/job/nomura-support-analyst","title":"Support Analyst","company":{"id":43759,"name":"Nomura","domain":"nomura.com","url":"https://alion.io/company/nomura","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":600,"max":750,"currency":"USD","period":"day","gross":null,"usd_annual":187500},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"Jenkins","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-09T16:56:51Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T23:13:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Fixed Income Production Services - Contractor\nDepartment: Technology\nLocation: New York\nThe pay range for this position at commencement of employment is expected to be between $600 - $750 per day* (see below footnote for additional compensation and benefits information).\nCompany overview\nNomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.\nDriven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. For further information about Nomura, visit www.nomura.com\nAon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors\nDepartment Overview:\nThe Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.\nKey Responsibilities:\nProduction Support specialist for Nomura's Rates and Credit trading businesses in Americas covering pre-trade (pricing and execution) and post-trade (trade processing and risk). Contribute to technological innovation while supporting complex production environments for critical trading applications.\nThe ideal candidate will be technically strong with Credit and Rates business knowledge and enjoy working in a fast-paced environment while providing Trading Support for a wide range of electronic trading platforms and applications including our suite of in-house applications and vendor platforms.\n\nRequired Qualifications:\n\nCore Experience\nApproximately 3 years' experience within a Production Support role at a major investment bank or similar financial institution\nDemonstrated ability to work effectively within a team environment\nWillingness to learn and develop technical and business skills\n Financial Markets & Business Knowledge\nWorking knowledge of Fixed Income products (Rates and Credit)\nUnderstanding of the trade lifecycle\nFamiliarity with trade valuation, PnL, and risk concepts\nStakeholder Management & Communication\nExperience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance\nAbility to communicate technical issues clearly to various audiences\nAbility to build collaborative relationships with application development teams, Infrastructure and other functional groups globally\n Systems & Infrastructure Management\nExperience supporting enterprise applications\nProficiency in various technologies including Linux, databases, middleware, and networks enabling strong hands-on troubleshooting and incident resolution capabilities\nOperating systems knowledge (Windows, Unix, Linux)\nGood working knowledge of databases and writing SQL queries\nIncident & Problem Management\nExperience with Service Now or similar platforms for Incident, Change, Request, and Problem Management\nExperience supporting IT incidents and problem management processes for complex systems\nAbility to take ownership of issues and see through to completion as well as diligently supporting end-to-end Change/Release processes across regional Fixed Income systems\n Development & Automation\nFamiliarity with modern software development practices including agile methodologies\nUnderstanding of Agile practices and principles\nScripting skills (e.g. Shell Scripting, Python, Perl)\nExperience supporting DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.\n Emerging Technologies & Innovation\nWorking knowledge of cloud technologies (AWS, Azure or similar) desirable\nInterest in AI, ML, and other automated solutions\nEnthusiasm for digital transformation initiatives\nGovernance & Risk Management\nWorking knowledge of the ITIL framework\nExperience working with Audit and Operational Risk processes\nUnderstanding of IT Governance areas: Audit, Operational Risk and BCP requirements\n\nCompetencies:\nCommunication & Relationship Building\nExcellent communication skills both oral and written\nGood team-work skills both locally and globally\nAbility to collaborate with stakeholders at various levels of the organization\nProblem-Solving & Analysis\nStrong analytical and problem-solving skills\nAbility to work effectively under pressure\nOperational Excellence\nAbility to multi-task and prioritize effectively\nAbility to handle stressful situations with demanding clients\nNomura Leadership Behaviours\nExplore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.\nMaking Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.\nInspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.\nElevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. \n Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a \"Risk Culture\" (Challenge, Escalate and Respect).\n* base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\nIf hired in the U.S., employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.\nNomura is an Equal Opportunity Employer","description_format":"text","description_chars":6775,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Professional development","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-11-09T16:56:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 80 · green card filings: 26","filings_12m":80,"filings_prev_12m":83,"green_card_filings_12m":26,"median_offered_wage_usd":144623,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T01:23:56Z"},"pay":{"stated_usd_annual":187500,"is_top_pay":true},"html_url":"https://alion.io/job/nomura-support-analyst","json_url":"https://alion.io/job/nomura-support-analyst.json","meta":{"generated_at":"2026-11-10T01:23:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3134,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43759},"rest":"https://alion.io/mcp/rest/get_company?id=43759"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnomura-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnomura-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnomura-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nomura-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnomura-support-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3973086}},{"tool":"search_jobs","arguments":{"company":"nomura.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3973086},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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