{"id":3037775,"url":"https://alion.io/job/nonns-store-manager","title":"Store Manager","company":{"id":4420801,"name":"Nonn's","domain":"nonns.com","url":"https://alion.io/company/nonns","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Berlin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":177000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4086},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:26:28Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T22:29:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nCOMPANY OVERVIEW\nArtisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.\nFounded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.\nAbout the Role\nNonn’s is looking for a Store Manager to lead our retail/builder single-family home division in the flooring and construction interior finishes industry. This position reports directly to our company’s President. An ideal leader for this role possesses these talents: the ability to empower their staff and help them be successful, keep the showroom looking pristine for our customers, and managing all other aspects of the store including warehouse, the building exterior, and/or other facilities. This management role typically works a Monday to Friday full-time schedule during store hours but may require occasional Saturdays or evenings to cover staff schedules.\nWhat You'll Do\nEnsure customers are treated with exemplary service throughout the entire sales process.\nThrough ongoing training, empower sales staff to handle customer service issues at front line levels.\nHandle customer service situations with prompt and efficient procedures.\nMaintain a clean and organized retail showroom as well as a safe and inviting store front.\nUpdate product pricing on sales floor as required and keep showroom products up-to-date and cutting edge.\nRoutinely set up product knowledge training for the entire staff and coordinate outside vendor-assisted training courses.\nOrganize one-on-one training sessions as required.\nCoordinate internal training with various department heads.\nEncourage sales staff onsite installation visits and measures.\nReview sales and gross margin reports and goals with individual salespeople.\nMonitor, review and discuss customer accounts receivable statuses with salespeople.\nBackup to sales staff to help customers, take payments, enter orders, make install packets.\nFollow and enforce all safety policies and procedures; initiate and lead safety meetings.\nPerform other duties as assigned.\nSupervisory Responsibilities\nThis position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\nSupervise retail/builder sales department associates.\nSet goals for performance and deadlines in ways that align with company’s plans and vision.\nOrganize workflow and ensure that employees understand their duties or delegated tasks.\nProvide timely mentoring, performance coaching, and discipline as needed to ensure employee engagement and job success.\nHire any vacant positions within the department and provide new hire orientation and training.\nRequirements\nEducation\nAssociate or bachelor’s degree in interior design preferred.\nExperience\n5+ years of customer service experience in the retail industry, preferably in home goods or large-ticket items.\n3+ years of work experience leading teams.\nPrevious work experience using Microsoft Office applications as a daily requirement.\nPrevious work experience using a CRM application.\nRequired Knowledge, Skills & Abilities\nAbility to lift up to 20 pounds without restriction and on a regular basis.\nAbility to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.\nMath skills acquired through high school diploma or equivalent to understand bids and measurements, calculate fractions and percentages, convert square feet and square yards, and understand basic financial transactions.\nWhat Success Looks Like in This Role\nSuccess means developing employees, delivering excellent customer service, supporting sales goals, and maintaining a safe, organized, and efficient store environment.\nEmployee development and accountability\nCustomer service and problem-solving\nSales performance and business awareness\nTeamwork and communication\nOrganization and attention to detail\nCommitment to safety\nWhere You'll Work\nGeneral working conditions\nMay have to meet tight deadlines\nShowroom environment\nMonday to Friday schedule during store hours but may require occasional Saturdays or evenings to cover staff schedules.\nPhysical Requirements\nAbility to sit at computer monitor for extended periods throughout the day.\nMust possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.\nOur Benefits\nHealth Insurance (Medical, Prescription, Dental, and Vision)\nLife Insurance\nDisability Insurance\nPaid Holidays and Time Off\n401(k) Plan with company matching\nEqual Employment Opportunity\nADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.\nAccommodation Statement\nWe are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email . Please do not use this email address for any other questions. 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