{"id":3863771,"url":"https://alion.io/job/nord-security-lead-retention-data-analyst","title":"Lead Retention Data Analyst","company":{"id":15291,"name":"Nord Security","domain":"nordsecurity.com","url":"https://alion.io/company/nord-security","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":93,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4500,"max":5900,"currency":"EUR","period":"month","gross":null,"usd_annual":79488},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"dbt","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Looker","optional":false},{"name":"SQL","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-11-06T09:20:50Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T06:19:30Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The world’s most advanced VPN, and a whole lot more.\nWe are looking for a Retention Data Lead to guide a small team of retention analysts (2-3 people). This role combines hands-on analytics with people leadership. You’ll own retention data across our subscription business and shape how the company understands why users renew, engage, and churn.\nOur analysts work with SQL, BigQuery, dbt, Looker, and other modern tools to turn user data into actionable insights, dashboards, and predictive models.\nYour goal is to make retention data actionable across the company, unlock new models and analytical approaches, and drive improvements in retention rates and user engagement.\nKey qualities and behaviors of a successful leader at Nord Security\nMain Responsibilities\nOwn the retention analytics strategy end-to-end, connecting user behavior, lifecycle impact, engagement drivers, and business outcomes into a single, decision-ready framework;\n\nLead, mentor, and develop a team of analysts, balancing hands-on work with setting priorities and growing the team’s capabilities;\n\nSupport stakeholders across the company with analysis, dashboards, and reporting;\n\nDevelop and review data models in dbt, dashboards in Looker, and analyses using SQL, BigQuery, and other tools;\n\nAnalyze user behavior and build new models (churn prediction, cohort analysis, engagement scoring, LTV) that translate into actionable insights;\n\nDefine, standardize, and monitor retention KPIs and metrics, embedding analytics into the decision-making process.\n\nCore Requirements\n4+ years of experience in data analytics and business insights, ideally with a focus on retention, product, or user analytics;\n\nStrong SQL and BigQuery skills, with experience in dbt and Looker (or similar BI tools);\n\nExperience mentoring or leading analysts;\n\nProven ability to translate business needs into actionable insights;\n\nStrong communication skills and the ability to influence stakeholders.\n\nNice To Have\nExperience in SaaS, subscription-based businesses, tech, or cybersecurity;\n\nFamiliarity with experimentation practices and attribution models;\n\nUnderstanding of how AI and LLMs are shaping analytical practices;\n\nKnowledge of lifecycle or CRM platforms.\n\nWhat We Offer\nSharpen your edge: training, mentorship, and room to grow - always.\n\nTake the time you need: extra vacation days, sick days, and time off when life calls.\n\nGet premium healthcare: private health insurance in Lithuania and Poland - fully covered.\n\nProtect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.\n\nOwn your fitness: in-house gyms, sport cards, online workouts, and personal guidance - on us.\n\nPack your bags for workation: experience our company-wide trip abroad to the fullest.\n\nWork from anywhere: work from wherever keeps you in the zone.\n\nCelebrate your milestones: birthdays, weddings, and new family members - all deserve a gift.\n\nParent with ease: children’s summer camps and flexibility around the schedule - because parenting never pauses.\n\nJoin the party: team building and company events people talk about for months.\n\nUnlock Cyber City: coffee bar, open gyms, kids’ room, music room, massage chairs - our Vilnius HQ is yours to enjoy.\n\nKindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.\nWe expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.\nBy submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.\nIf you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at . Should you prefer to opt out of the automated evaluation, please submit your application directly to .","description_format":"text","description_chars":4645,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Health insurance"],"hiring_locations":[{"name":"Lithuania","iso":"LT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Information Security","VPN & Proxy Services"],"lifecycle":[{"event":"open","at":"2026-11-06T11:11:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":49,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":79488,"is_top_pay":false},"html_url":"https://alion.io/job/nord-security-lead-retention-data-analyst","json_url":"https://alion.io/job/nord-security-lead-retention-data-analyst.json","meta":{"generated_at":"2026-11-09T08:30:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6961,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15291},"rest":"https://alion.io/mcp/rest/get_company?id=15291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnord-security-lead-retention-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnord-security-lead-retention-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnord-security-lead-retention-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nord-security-lead-retention-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnord-security-lead-retention-data-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3863771}},{"tool":"search_jobs","arguments":{"company":"nordsecurity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3863771},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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