{"id":1529880,"url":"https://alion.io/job/nordea-application-maintenance-operations-lead-equities-technology","title":"Application Maintenance & Operations Lead - Equities Technology","company":{"id":449481,"name":"Nordea","domain":"nordea.com","url":"https://alion.io/company/nordea-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gdynia, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":88000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-30T15:00:04Z","employer_posted_date":null,"last_verified_at":"2026-09-30T15:00:04Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Welcome to Nordea Technology!\nAt Nordea, we're committed to being a partner our customers and society can count on. Technology is at the heart of everything we do, and our Markets Technology organisation build and run critical systems that enable trading, reporting and client services across the Nordic markets.\nWe are looking for an Application Maintenance & Operations Lead to join our Equities Technology organisation and lead the team responsible for the operational stability of our equity trading landscape.\nThis is a unique opportunity to combine people leadership, technical expertise and operational excellence in an environment where system availability, responsiveness and stakeholder trust are critical to success.\nAbout our team\nYou will lead a team of seven specialists and consultants who provide first and second line application support for a diverse portfolio of equity trading and reporting platforms. The team supports systems used across Retail, Corporate and Institutional Trading, covering both trade execution and reporting via TradeHub. Our landscape includes a combination of SaaS solutions and highly critical on-premises platforms with direct exchange connectivity.\nOperating in a front-office environment, the team plays a vital role in ensuring stable market access, supporting trading desks, maintaining operational procedures and driving rapid resolution of incidents affecting business-critical services.\nWhat you'll be doing\nAs the Application Maintenance & Operations Lead, you will be responsible for the day-to-day operational support and continuous improvement of our trading technology platform.\nYour responsibilities includes:\nLeading the way and developing a team of support engineers and consultants by participating in the daily work and support cases\n\nProviding hands-on leadership, working closely with the team on day-to-day tasks, incidents, investigations and major operational events\n\nManaging support shifts and ensuring effective first and second line support for our equity trading and reporting applications\n\nDriving operational excellence through well-defined processes, controls and monitoring\n\nOverseeing daily operational activities, including morning health checks and application readiness reviews\n\nActing as the operational escalation point for business-critical incidents\n\nCoordinating stakeholders across technology, vendors, exchanges and business teams during incidents\n\nDriving root cause analysis and ensuring lessons learned are translated into lasting improvements\n\nLeading infrastructure and platform initiatives that improve resilience, scalability and operational efficiency\n\nManaging relationships with both internal stakeholders and external vendors\n\nSupporting the trading desks and ensuring clear, timely and transparent communication during incidents\n\nManaging release planning and maintaining the release calendar across the engineering teams\n\nCreating a culture focused on ownership, accountability, stability and continuous improvement\n\nWho you are\nYou are outspoken, passionate and enjoy being close to the systems and people you support. You understand that leadership in a critical trading environment requires visibility, calm decision-making and a willingness to engage directly with technical and operational challenges. You thrive in high-pressure situations, communicate clearly during incidents and can effectively balance business priorities with technical realities.\nMost importantly, you are not looking for a purely managerial role. You enjoy working hands-on with the team and helping solve complex operational problems and engaging with traders and engineers.\nYour experience and background\nWe imagine that you have:\nSeveral years of experience within technology operations, application support or production management\n\nExperience supporting business-critical and low-latency platforms\n\nStrong knowledge of incident management and operational processes (ITIL)\n\nExperience managing complex application landscapes involving multiple vendors and technologies\n\nExperience driving root cause analysis and service improvement initiatives\n\nStrong stakeholder management and communication skills\n\nA structured and analytical approach to problem-solving\n\nExperience working in regulated environments where availability, accuracy and control are essential\n\nIt would be ideal if you also have:\nExperience with trading platforms and trading workflows\n\nWorked with both SaaS and on-premises application landscapes\n\nExperience supporting regulatory or transaction reporting solutions\n\nKnowledge of monitoring, observability and operational tooling\n\nExperience leading major incidents and service recovery efforts\n\nWhat we offer\nA leadership role at the heart of Nordea's Equity Trading Technology organisation\n\nDirect exposure to front office trading and critical business services\n\nThe opportunity to shape the operations team and strategy for a complex trading landscape\n\nAn inclusive culture built on Collaboration, Ownership, Passion and Courage\n\nPeople come here when they want to get somewhere. For some, it's to take their career to the next level. For others, it's to break new ground within their area of expertise - in other words, with us, you will always move forward.\nA culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.\nHybrid working model - we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.\nDiversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.\nIf this sounds like you, get in touch!","description_format":"text","description_chars":6162,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Digital Media"],"lifecycle":[{"event":"open","at":"2026-09-30T15:57:13Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.779,"p_room":0.75,"age_days":11,"expected_fill_days":12,"reasons":["seen:11","velocity","win:late"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/nordea-application-maintenance-operations-lead-equities-technology","json_url":"https://alion.io/job/nordea-application-maintenance-operations-lead-equities-technology.json","meta":{"generated_at":"2026-10-12T14:12:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22407,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449481},"rest":"https://alion.io/mcp/rest/get_company?id=449481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnordea-application-maintenance-operations-lead-equities-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnordea-application-maintenance-operations-lead-equities-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnordea-application-maintenance-operations-lead-equities-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nordea-application-maintenance-operations-lead-equities-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnordea-application-maintenance-operations-lead-equities-technology"}]}