{"id":2914172,"url":"https://alion.io/job/nordea-it-operation-specialist","title":"IT Operation Specialist","company":{"id":449481,"name":"Nordea","domain":"nordea.com","url":"https://alion.io/company/nordea-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Łódź, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"GDPR","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"Splunk","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-23T10:54:53Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Job ID: 5968\nWelcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.\nWe are looking for a talented and motivated IT Operation Specialist with a strong background in It Operations to join our dynamic team. As an IT Operation Specialist you will be responsible for managing and maintaining our organization's IT infrastructure while working in DevOps setup to streamline our development and operations processes. You will collaborate with cross-functional teams to deploy, automate, and scale our applications and systems effectively. You will help us support our users, developers and our BizDevOps journey, to ensure we are geared towards high quality and low cycle-time and that our customers are our first priority.\nNordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.\nAbout our team\nWe're responsible for Nordea's savings distribution platform - delivering customer and advisor-facing solutions for savings, investments, pensions, and life risk insurance across Mobile, Netbank, and advisory channels. Our role is to provide stable service in the Savings and Investment area.\nWhat you’ll be doing\nActively involved in day-to-day operations\nAct as a key expert during service-related incidents, troubleshooting complex issues and driving root cause analysis\nSupport the team in maintaining applications and systems.\nEmbrace mindset of continuous improvement, ensuring both technical excellence and efficient workflows.\nWork closely with development teams to integrate DevOps best practices into the software development lifecycle and to enhance collaboration, automation, efficiency across the organization and and deliver innovative solutions.\nInitiating and driving application dependency and infrastructure upgrade/patching\nCollaborate with service owners, platform teams and stakeholders to ensure solutions align with business and technical requirements.\nWho you are\n5+ Years experience as an IT Operations, System engineer, IT Analyst or similar role.\nProven ability to troubleshoot complex technical issues and implement effective solutions.\nExperience of change and incident management tools and processes (BMC Helix ITSM, JIRA)\nProficiency in operating systems such as Windows Server and Linux\nExperience in Monitoring tools as Splunk, Grafana or similar\nDatabase experience: MS SQL, Postgress\nBasic awareness of AI and automation concepts and interest in learning how they can support IT operations, monitoring, and incident handling.\nExcellent communication skills and ability to work well in a team environment, collaboration with developers and other IT teams to support various initiatives and projects.\nIt would be ideal if you also:\npossess curiosity and interest in understanding and fulfilling business requirements to deliver exceptional customer experience and value-creation opportunities through technology\nhave Knowledge of Kubernetes and CI/CD tools\nWhat we offer\nCollaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions - and that we imagine you share with us.\nPeople are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise - in other words, with us, you will always move forward.\nA culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.\nHybrid working model - we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.\nDiversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.\nIf this sounds like you, get in touch!\nNext steps\nSubmit your application no later than 16/11/2026.\nThe recruitment process consists of the following steps:\nPreliminary CV selection\nPhone conversation with the recruiter or hiring leader\nOnline interview with the hiring leader\nBackground checks and reference check\nPlease include permit for processing personal data in CV as following:\nIn accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.\nThe administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf\nWe reserve the right to reply only to selected applications.","description_format":"text","description_chars":6505,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Digital Media"],"lifecycle":[{"event":"open","at":"2026-10-20T10:21:15Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.648,"p_room":0.35,"age_days":31,"expected_fill_days":15,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/nordea-it-operation-specialist","json_url":"https://alion.io/job/nordea-it-operation-specialist.json","meta":{"generated_at":"2026-10-23T11:32:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449481},"rest":"https://alion.io/mcp/rest/get_company?id=449481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnordea-it-operation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnordea-it-operation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnordea-it-operation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nordea-it-operation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnordea-it-operation-specialist"}]}