{"id":2774082,"url":"https://alion.io/job/nordex-se-servicenow-platform-architect","title":"Servicenow Platform Architect","company":{"id":1839490,"name":"Nordex SE","domain":"nordex-online.com","url":"https://alion.io/company/nordex-online","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:15:46Z","employer_posted_date":null,"last_verified_at":"2026-10-13T08:15:46Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"Job Title: ServiceNow Platform Architect\n\nLocation: Chennai, India\n\nRole Summary: The ServiceNow Platform Architect is responsible for defining and governing the overall ServiceNow architecture, roadmap, and platform standards. The role ensures scalable, secure, and high-performing solutions aligned with enterprise architecture, ITIL best practices, and business objectives. The architect works closely with stakeholders, developers, administrators, and application managers to deliver integrated solutions across ServiceNow modules.\n\nKey Responsibilities\n\nDefine and maintain ServiceNow platform architecture, standards, and governance.\nLead solution design for ITSM, ITOM, CMDB, Discovery, HAM/SAM, HRSD, CSM, and related modules.\nDesign and oversee integrations using REST, SOAP, IntegrationHub, MID Server, SSO, OAuth, and SCIM.\nDrive CMDB, Discovery, and Service Mapping strategy and data governance.\nEnsure platform security, performance, scalability, and availability.\nEstablish development standards, testing strategies, release management, and CI/CD practices.\nCollaborate with Enterprise Architecture, Infrastructure, Security, and Data teams.\nLead technical reviews, platform upgrades, and architectural governance.\nMentor developers and administrators, driving engineering best practices.\nAct as the primary technical liaison with ServiceNow and implementation partners.\n\nQualifications & Experience\n\nBachelor's or Master's degree in Computer Science, Information Systems, or related field.\n6-12 years of ServiceNow experience, including 3-5+ years in architecture or technical leadership roles.\nStrong expertise in ITSM, ITOM, CMDB, Discovery, Service Mapping, and HAM/SAM.\nDeep knowledge of ServiceNow scripting, Flow Designer, IntegrationHub, ACLs, and platform architecture.\nExperience with enterprise integrations, performance tuning, and DevSecOps practices.\nStrong understanding of ITIL v4 and Service Management best practices.\n\nKey Competencies\n\nStrong communication and stakeholder management skills.\nStrategic thinking with excellent problem-solving ability.\nHigh ownership, accountability, and attention to detail.\nAbility to work in a fast-paced, global, cross-functional environment.\nStrong leadership and mentoring capabilities.\n\nNordex adheres to a policy of equal employment opportunity. 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