{"id":2463583,"url":"https://alion.io/job/nordic-workstream-lead-non-clinical-meditech","title":"Workstream Lead – Non-Clinical (Meditech)","company":{"id":1964844,"name":"Nordic","domain":"nordicglobal.com","url":"https://alion.io/company/nordicglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":18,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-04T06:34:25Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-13T17:53:03Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-04T20:28:20Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Make a difference. Be happy. Grow your career.\nWorkstream Lead - Non-Clinical\nJoin Our Talent Community\nNordic is seeking talented professionals interested in future project opportunities. This posting is intended to build our talent pipeline for anticipated work that Nordic is currently bidding on. While the project has not yet been awarded, we welcome applications from individuals who would like to be considered should the opportunity proceed.\nWhy apply now?\nGet introduced to our recruitment team early\nBe considered for upcoming project opportunities\nStay connected with Nordic as new roles become available\nPlease note: This posting does not represent an immediate vacancy, and any potential employment is contingent upon Nordic securing the relevant project work.\nTHE ROLE\nThe Workstream Lead - Non Clinical is accountable for the implementation partner's delivery of the non- clinical workstream working closely with the client's non-clinical lead in relation to design, build oversight, testing, training readiness, and go-live success across Patient Administration Systems (PAS), registration, revenue cycle and insurer billing, scheduling, patient portal, and reporting/BCA solutions.\nThis role serves as one of three consolidated workstream leads and provides a single-point of accountability within the implementation partner team for all non-clinical scope and delivery and co-ordination encompassing responsibilities traditionally held across separate PAS, revenue cycle, patient portal, and reporting leadership functions.\n The successful candidate will provide consulting services on healthcare-enabling technology projects in a programme leadership, project management, analyst, subject matter expert, and advisory capacity, specifically supporting organisations implementing and optimising the MEDITECH Expanse platform.\nKEY RESPONSIBILITIES\nWorking closely with the client’s non clinical lead, the Workstream Lead: Non-Clinical will be responsible for, but not be limited to:\nNon-clinical Leadership & Accountability\n Providing leadership and strategic oversight across all non-clinical workstream activities.\nAct as the delivery partner single point of accountability for all non-clinical scope and deliverables.\nLead non-clinical stakeholder engagement and facilitate design workshops and future-state workflow development across all non-clinical scope.\nSolution Design & Build Oversight\nLead the non-clinical design and workshop programme across all non-clinical domains.\nOwning the design and configuration approach for PAS/registration, revenue cycle, insurer billing, scheduling, patient portal, and reporting solutions co-ordinating with other workstream leads where applicable.\nProvide oversight and direction for system build activities.\nApply technical expertise to identify, troubleshoot, and resolve non-clinical system issues.\nEnsure build quality through content review, validation, and quality assurance processes ensuring traceability of build decisions and progress.\nCoordinate with application analysts, technical teams, and client stakeholders to ensure solution alignment.\nTesting & readiness\nAccountable for non-clinical test content, scenario coverage, stakeholder participation and sign-off inputs working in close conjunction with the Test Lead.\nSupport and provide non-clinical assurance for dress rehearsals, cutover and go-live planning.\nSupport risk identification, issue management, escalation, mitigation planning, and reporting.\nTraining & Deployment\nReview and approve the accuracy of non-clinical training content and materials and support sign off in accordance with the programme governance \nSupport go-live preparation, deployment planning, and command-centre readiness\nGo-live & Stabilisation\nProvide non-clinical workstream leadership and escalation management throughout go-live and hypercare periods.\nCoordinate non-clinical issue resolution and optimisation activities.\nEnsure rapid response to operational challenges and non-clinical system concerns.\nSKILLS AND EXPERIENCE\nMinimum 12 years of EHR implementation experience, including leadership of large-scale revenue cycle and PAS workstreams.\nDemonstrated experience leading non-clinical healthcare systems implementations from design through go-live.\nStrong understanding of: Patient Administration Systems (PAS)\nRegistration and admissions workflows\nRevenue cycle management\nInsurer billing processes\nScheduling and patient access operations\nPatient portals\nReporting and business intelligence solutions\n\nPrevious experience within private acute healthcare environments.\nExperience working with Irish healthcare funding and insurer billing models highly desirable.\nMEDITECH Expanse experience strongly preferred.\nUniversity degree or equivalent experience in Information Systems, Healthcare, Health Informatics, Project Management, or a related field.\nPMP, ITIL, Health Informatics, or comparable professional certification considered an asset.\nStrong written and verbal communication skills with a high degree of professionalism.\nProven leadership, stakeholder management, and facilitation experience.\nHighly organized with the ability to manage multiple priorities and complex project deliverables.\nDemonstrated ability to mentor, coach, and develop team members.\nAbility to work effectively across multidisciplinary teams and client organizations.\nStrong work ethic and commitment to Nordic Europe's values, treating others with respect, integrity, accountability, and professionalism.\nADDITIONAL DETAILS\nWork will primarily be performed on client site in Dublin \nBased on programme needs, there may be requirements for evening, weekend, or extended working hours particularly for go-live to support successful deployment and stabilisation.\nTravel outside normal business hours may be necessary.\nConsultants must remain responsive to client and organisational communications throughout active project engagements.\nNordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. 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