{"id":1711238,"url":"https://alion.io/job/nordson-field-service-engineer-3","title":"Field Service Engineer","company":{"id":58919,"name":"Nordson","domain":"nordson.com","url":"https://alion.io/company/nordson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":25,"ghost_share":0,"stale_share":0.52,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":9000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-22T02:31:45Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"This is a position based in Chennai, India with 100% of field work.\nThe incumbent will be responsible for the installation and service support of Nordson Matrix AXI.\nAmong other things, it will involve:Customer relationship management for these customers.\nService and application support of customers in the assigned territory.\n\nBasic troubleshooting, installation, maintenance and repair on designated equipment.\nPlanning and Scheduling the servicing work in advance so the output of the factory is not affected.\nWorking on Preventative Maintenance activities and field modifications.\nKeeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.\nMaintaining daily communications with customers and Nordson management to ensure resolution with proper follow-up.\nMaintaining tools and test equipment and ensuring they are properly calibrated.\nSubmitting detailed daily reports on all the work that is done on each machine.\nEnsuring that all the parts needed for customers are planned.\nMaintain attendance log and submit it on time for billing.\nRequired to work on shift basis.\nEducational Qualifications: \nEssential: Bachelor’s degree in engineering (Electronics Preferred, Electrical or Instrumentation also will be considered)\nCandidates with diploma can also be eligible if their experience is highly relevant to our requirement.\nExperience:\nAround 0-3 years in the installation and customer support of high value capital equipment.\nAt least 1 year of the above experience should have been in the Southern part of India.\nPersonal attributes:\nA high energy, service-oriented personality.\nAchievement motivation.\nAbility to understand pneumatic, electric, electronics and control systems.\nAbility to read and understand engineering drawings.\nWillingness to travel if required.\nAbility to learn new skills.","description_format":"text","description_chars":1889,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Test & Measurement 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