{"id":1747566,"url":"https://alion.io/job/nordson-senior-technical-customer-engineer-2","title":"Senior Technical Customer Engineer","company":{"id":58919,"name":"Nordson","domain":"nordson.com","url":"https://alion.io/company/nordson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taiwan"],"countries":["TW"],"hiring_countries":["TW"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1501},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-21T00:00:00Z","employer_posted_date":"2026-07-21","last_verified_at":"2026-10-13T13:53:00Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.\nEssential Job Duties and Responsibilities\nProvide technical, application, and trouble shooting support to the field.\nFollow up the industrial and competitors’ technical development.\nConduct technical training internally & externally with Product Business Unit teams.\nWork closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. Communicate & feedback on customers’ requirements for new products.\nFollow up the industrial and competitors’ technical development.\nRoutine management of technical affairs. \nPrepare equipment for customer attended demonstration.\nSupport trade show and sales presentation.\nStrengthen technical communication with parent companies and sister companies Define testing plan or testing requirements with customer’s technical department or end user Gather and tabulate technical data and invention of dispensing processes directly for new market.\nCollect and analyze competitor’s technical data\nUse testing technology and internal analysis technology to optimize product’s application by customer, and offer input to R&D department\nWrite and present test reports to both internal and external customers with clear, concise data.\nParticipate and take on additional assignments and projects as required.\nEducation and Experience\nCollege degree or above with Mechanism/Electronicsmajor.\nAt least 7 years experience in R&D in Engineer in SMT or Semiconductor or relevant industry, profound mechanic and electric knowledge. Fluid dispensing experience is preferred. working experience in MNC is preferred.\nSkills and Abilities\nGood at English in verbal.\nExcellent interpersonal and communication skills.\nStrong analytical and Computer Skills,\nOut going, Mature; logical thinking and wide-mind, team work spirits;\nIntegrity, hard working, self-motivated, open-minded, strong sense of responsibility and accountability;","description_format":"text","description_chars":2308,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Taiwan","iso":"TW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-10-03T06:43:09Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.29,"p_room":0.28,"age_days":84,"expected_fill_days":31,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nordson-senior-technical-customer-engineer-2","json_url":"https://alion.io/job/nordson-senior-technical-customer-engineer-2.json","meta":{"generated_at":"2026-10-13T16:21:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24869,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58919},"rest":"https://alion.io/mcp/rest/get_company?id=58919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnordson-senior-technical-customer-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnordson-senior-technical-customer-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnordson-senior-technical-customer-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nordson-senior-technical-customer-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnordson-senior-technical-customer-engineer-2"}]}