{"id":3875703,"url":"https://alion.io/job/norfolk-county-council-network-coordinator-2","title":"Network Coordinator","company":{"id":1778201,"name":"Norfolk County Council","domain":"norfolk.gov.uk","url":"https://alion.io/company/norfolk-gov-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norwich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27709,"max":29071,"currency":"GBP","period":"year","gross":null,"usd_annual":39164},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T09:31:26Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T09:11:22Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Network Coordinator (Administrator) - Family Help, Protection and Care | 11536 | Permanent Contract | 37 hours per week | £27,709 to £29,071 per annum | Grade E | County Hall, Norwich\nAre you highly organised, people-focused and passionate about making a difference for children and families? Norfolk County Council’s Children’s Services team is looking for a Network Coordinator to provide vital operational support to our multi-disciplinary teams.\nThis role sits at the heart of our Family Help, Protection and Care service, helping ensure that children and families receive the right support at the right time. As the job description states, you will be “embedded within the team of practitioners and managers to ensure that the support is provided efficiently, effectively and within the parameters set out.”\nAbout the Role\nAs a Network Coordinator, you will play a key part in ensuring our teams can deliver high-quality support to children, young people and their families. Your responsibilities will include:\nResponding to enquiries from families and professionals, offering advice on administrative processes\nCoordinating rotas, task allocation and tracking statutory timescales\nOrganising key meetings and liaising with internal and external professionals\nSupporting Family Time scheduling\nUpdating family information on internal systems\nTaking brief notes and minuting various professional meetings on a daily basis\nSupporting practitioners with written correspondence, report formatting and genograms\nAssisting with financial processes such as purchasing items, travel tickets and reconciling practitioners spending.\nWorking collaboratively across the management team to ensure priorities are met, including GP and Police checks\nPromoting and safeguarding the welfare of children and young people\nAbout You\nWe’re looking for someone who brings:\nEssential Skills & Abilities\nExcellent customer service and communication skills\nStrong MS Office skills (Word, Excel, databases)\nHigh accuracy and attention to detail\nAbility to analyse and interpret data\nExcellent literacy and numeracy\nStrong time-management and ability to prioritise\nAbility to work under pressure and meet deadlines\nProblem-solving skills\nA flexible, positive approach and ability to work across teams\nExperience taking accurate minutes and notes in a range of professional meetings\nKnowledge & Experience\nExperience working in an office environment\nProven delivery of high-quality customer service\nExperience communicating with a wide range of contacts with tact and diplomacy\nUnderstanding of financial processes\nKnowledge of data protection and confidentiality\nAwareness of safeguarding children\n(Desirable) Experience in local government, administrative system development, or staff training/mentoring\nQualifications\nMinimum of 3 GCSEs (or equivalent) including English and Maths\n(Desirable) NVQ Level 2/3 in Business Administration\nWhy Join Us?\nThis is a meaningful role where your organisational skills directly support frontline practice and improve outcomes for children. You’ll be part of a supportive team, working in a service that believes in strengths-based, relationship-focused practice and doing “whatever it takes to achieve the best outcome for children, young people and their families.”\nBefore you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.\nFor an informal discussion please contact Michelle Chisholm, Business Manager on  in the first instance.\nThese are some benefits you can enjoy by working for Norfolk County Council:\nCompetitive salary\nGenerous holiday entitlement \nHealth and Wellbeing services including fast-track physiotherapy and a free counselling service\nFlexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need.\nFinancial benefits such as:‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.\nA Blue Light card for Fire Service and Social Care Workers\nRelocation expenses (where applicable)\nAn advance of your expenses if you travel for work\nLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.\nTax efficient ways of getting extra pension and new bikes\n\nAccess to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)\n\nA payment if you refer someone you know to a hard to fill job\n\nYou can also find information on our Terms and Conditions here.\nAlready a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.\nWe would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.\nRedeployment closing date: 5 November 2026 at 23:55\nAll other applicants closing date: 22 November 2026 at 23:55","description_format":"text","description_chars":5251,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Car lease","Flexible schedule","Gym membership","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-06T16:11:10Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:11","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":39164,"is_top_pay":false},"html_url":"https://alion.io/job/norfolk-county-council-network-coordinator-2","json_url":"https://alion.io/job/norfolk-county-council-network-coordinator-2.json","meta":{"generated_at":"2026-11-09T10:00:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10198,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1778201},"rest":"https://alion.io/mcp/rest/get_company?id=1778201"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorfolk-county-council-network-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorfolk-county-council-network-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorfolk-county-council-network-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/norfolk-county-council-network-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorfolk-county-council-network-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3875703}},{"tool":"search_jobs","arguments":{"company":"norfolk.gov.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3875703},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}