{"id":2126629,"url":"https://alion.io/job/norfolk-workforce-skills-and-capability-manager","title":"Workforce Skills and Capability Manager","company":{"id":4372583,"name":"Norfolk Constabulary","domain":"norfolk.police.uk","url":"https://alion.io/company/norfolk-police-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oleeo","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norfolk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41487,"max":47046,"currency":"GBP","period":"year","gross":null,"usd_annual":62176},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":true},{"name":"C#","optional":true},{"name":"Instagram","optional":true},{"name":"X (Twitter)","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:34:06Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-15T15:24:05Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Contract type: Permanent /*generated inline style */\nDepartment: Joint People Directorate /*generated inline style */\nLocation\n\ndata-field_value=\"ARRAY(0x55d3b3150130)\" >\nNorfolk Constabulary OCC (NonUniform Norfolk), Suffolk Constabulary PHQ (NonUniform Suffolk)\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_165316_1\"\nclass=\"form_row form_label hform_label \"\n>\nThe recruitment criteria for all posts are subject to workplace adjustments in line with the Constabularies' policies and duties under the Equality Act 2010.\nConsideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.\nRecruitment and Selection Policy\nInternal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.\n\ndata-instance=\"1\"\ndata-section_id=\"246744\"\nclass=\" form_section hform_label_pos_left\"\n>\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_246860_1\"\nclass=\"form_row form_label hform_label \"\n>\nThis role has been identified as the Modern Workplace category below.\n\nModern Workplace Business Category\n\ndata-field_value=\"12999\" >\n3: Hybrid (Homeworker)\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_246738_1\"\nclass=\"form_row form_label hform_label \"\n>\nCategory 1: On Premises - Roles/functions are based on premises\nCategory 2: Hybrid - Elements of the role require regular presence on premises\nCategory 3: Hybrid (Homeworker) - The core function of the role can be delivered all/predominately from home, but attendance of premises will be required for specific purposes\nCategory 4: Contracted Homeworker - The circumstances for someone being a contracted homeworker will be by exception\n\n Grade / Rank: Band F /*generated inline style */\nSalary range\n£41,487 - £47,046\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_133702_1\"\nclass=\"form_row form_label hform_label \"\n>\nPlease note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.\n\nHours per week: 37.00 /*generated inline style */\nClosing date: 16/10/2026, 23:55 /*generated inline style */\nJob description\n\n>\nHelp shape the future capability of policing\nNorfolk and Suffolk Constabularies are looking for an experienced and motivated Workforce Skills and Capability Manager to play a key role in ensuring our workforce has the skills, qualifications and professional capability required to deliver exceptional policing services.\nThis is an exciting opportunity to join the HR Strategy and Planning team within the Joint People Directorate, where you will provide organisational oversight, assurance and governance of workforce skills, training compliance and capability management across both forces.\nWorking with senior leaders, operational managers and specialist teams, you will help ensure that training requirements are understood, monitored and achieved while supporting continuous improvement in the way workforce capability is managed.\nWhat you'll be doing\nAs Workforce Skills and Capability Manager, you will:\nProvide independent oversight and assurance of training compliance across the organisation.\nAudit training records, systems and processes, identifying risks, gaps and opportunities for improvement.\nSupport internal and external audits, inspections and regulatory requirements.\nWork collaboratively with operational leads to maintain organisational skills and competency frameworks.\nDevelop insight and reporting on workforce capability, compliance and risk.\nSupport governance arrangements and policy development relating to workforce skills and training.\nLead and support improvements to systems, processes and controls that underpin compliance management.\nLine manage the Chronicle Systems Team and help ensure training data remains accurate, accessible and fit for purpose.\nAbout you\nWe're looking for someone who combines strong compliance and governance expertise with excellent stakeholder engagement skills.\nYou will be able to demonstrate:\nExperience in training compliance, regulatory compliance, learning governance, quality assurance or a related field.\nKnowledge of compliance and regulatory frameworks, ideally within a policing or public sector environment.\nStrong analytical skills with the ability to interpret data, identify trends and present findings clearly.\nExcellent communication and influencing skills, with confidence engaging stakeholders at all levels.\nThe ability to manage competing priorities and deliver results in a complex environment.\nExperience using learning management systems, compliance tracking tools or similar workforce systems.\nDesirable experience\nIt would be advantageous if you have:\nA professional qualification in compliance, quality management, HR, Learning and Development, or a related discipline.\nPolicy development or governance experience.\nExperience leading improvement and transformation initiatives.\nKnowledge of data protection and information governance principles. \nWhy join us?\nThis role offers the opportunity to influence how workforce capability is managed across two progressive police forces. You will work at the intersection of workforce planning, people analytics, learning governance and organisational assurance, helping ensure our people have the skills they need to serve our communities effectively.\nYou'll join a collaborative and forward-thinking team committed to improving organisational capability through better insight, governance and workforce planning.\nWorking Arrangements\nThis post has been designated as a Category 3 Hybrid Home Worker role. The successful candidate will be expected to work from both force locations and remotely, in line with organisational needs and agreed working arrangements.\n\nRole profile\n\n>\n\nWorkforce Skills and Capability Manager - Sept 26.pdf - 172KB\nOpens in a new window\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_147196_1\"\nclass=\"form_row form_label hform_label \"\n>\nBenefits\n24 days holiday per year in addition to public holidays (rising to 29 days after five year’s service) \nOpportunities to work flexibly, subject to business needs \nOption of joining the local government pension scheme \nOption of joining the sports & social staff association and UNISON and enjoying the benefits these provide \nAccess to the Blue Light Card with 100s of discounts \nPaid-for training is available as is the opportunity to have mentoring, in a workplace where development is encouraged \nAccess to an Employee Assistance Programme (EAP) A confidential service, available 365 days a year, 24/7, free of charge which can provide around the clock support and guidance to help you manage work and personal stressors, as well as support you through lifestyle changes \nSupport Networks that provide information and opportunities to share experiences as well as offering advice and support to members \nA diverse, equal and inclusive workforce in an organisation that values its people \nA member of the National Police Healthcare Scheme, offering affordable private healthcare to Officers, staff members and their families \nAnd finally, but perhaps most importantly, the opportunity to make a difference to the communities of Norfolk and Suffolk\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_118858_1\"\nclass=\"form_row form_label hform_label \"\n>\nImportant information before you commence an application - for ALL applicants\nIf the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.\nDisclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications. Please submit your application as soon as possible to avoid disappointment.\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_165341_1\"\nclass=\"form_row form_label hform_label \"\n>\nUseful information before you commence an application\nYou will require the following information to complete this application form:\n- National Insurance Number\n- Full employment history including dates and any qualifications you may have attained.\n If the role requires you to drive you will also be required to upload details from your full driving licence including photos.\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_165304_1\"\nclass=\"form_row form_label hform_label \"\n>\nWe are looking for people who share our values of caring, inclusive, courageous and learning.\nClick the links to find out more about our inclusive culture in Norfolk and Suffolk.\nTo enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.\nWhy work for Norfolk and Suffolk Police?\nNorfolk and Suffolk Police have gained a reputation as pioneering and innovative forces, responsible for policing a large diverse, multi-cultural population.\nIf you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Norfolk or Suffolk is the force for you.\nEquality, diversity and inclusion\nNorfolk and Suffolk Police are committed to equality, diversity and inclusion.\nOur constabularies are committed to providing support for our under-represented and marginalised communities, including but not limited to Black, Asian and Minority Ethnic communities, disabilities, neurodiversity, gender and LGBT+ communities.\nAll applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.\nPolice Barred and Advisory lists\nIndividuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.\nVetting and safeguarding\n Norfolk and Suffolk constabularies are committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. All employees and volunteers therefore will be subject to background checks including vetting and references.\n Eligibility Criteria All Applicants must reside in the UK and have continuous residency for the past three years, rising to five years for certain roles. (The only exceptions are being stationed abroad through the Armed Forces or having taken extended holiday / travelled for a period of less than 12 months, where your UK residency has been maintained) Please refer to the job description for the residency requirements for this role.\nThis post is open to\nBritish Citizens\nMembers of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme. \nCommonwealth citizens or foreign nationals (who are not British citizens or European Economic Area (EEA) state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions.\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_302931_1\"\nclass=\"form_row form_label hform_label \"\n>\nWe are committed to being a Disability Confident Leader. If you require any adjustments to support you during the application or selection process, please get in touch. You can contact us by email or telephone to discuss your needs in confidence, and we will be happy to help.\nEmail: \n Phone: 01953 423642\n\nid=\"form_e9fa8f8a-7514-4635-bd6f-c23a278ff51f_label_303036_1\"\nclass=\"form_row form_label hform_label \"\n>\nWe’re proud to be a Disability Confident Leader and welcome applications...","description_format":"text","description_chars":14585,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government"],"lifecycle":[{"event":"open","at":"2026-10-09T00:34:06Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.815,"p_room":0.9,"age_days":11,"expected_fill_days":27,"reasons":["conf:110","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":62176,"is_top_pay":false},"html_url":"https://alion.io/job/norfolk-workforce-skills-and-capability-manager","json_url":"https://alion.io/job/norfolk-workforce-skills-and-capability-manager.json","meta":{"generated_at":"2026-10-20T06:24:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6912,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372583},"rest":"https://alion.io/mcp/rest/get_company?id=4372583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorfolk-workforce-skills-and-capability-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorfolk-workforce-skills-and-capability-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorfolk-workforce-skills-and-capability-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/norfolk-workforce-skills-and-capability-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorfolk-workforce-skills-and-capability-manager"}]}