{"id":3597892,"url":"https://alion.io/job/norgress-client-services-representative","title":"Client Services Representative","company":{"id":4493941,"name":"Norgress","domain":"norgress.com","url":"https://alion.io/company/norgress","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":70000,"period":"year","method":"global_role_seniority_cell","sample_n":2087},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-11-01T12:39:42Z","employer_posted_date":null,"last_verified_at":"2026-11-01T12:39:42Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Field: Operations\nExperience Level: Entry\nPosting Status: Ongoing / Evergreen\nRole OverviewClient Services Representatives help support clients and partners across Norgress’ portfolio of brands. This role focuses on providing thoughtful, professional communication with individuals who interact with Norgress through our various divisions.\nIndividuals in this role may assist with managing client inquiries, supporting onboarding processes, and helping ensure a positive experience for those engaging with our organization.\nBecause Norgress operates through a flexible, project-based model, contributors in this area may support multiple brands or initiatives depending on project needs.\nResponsibilities May Include\nResponding to client inquiries received through email, online forms, or support platforms\n\nProviding general information about Norgress services and initiatives\n\nSupporting onboarding processes for new clients or partners\n\nRouting specialized inquiries to the appropriate internal team members\n\nMaintaining organized records of client communications\n\nHelping ensure a professional and positive client experience\n\nWhat We Look ForWe are interested in connecting with individuals who enjoy helping others and communicating clearly in a professional environment. Helpful experience may include:\n\nCustomer service or client support\n\nAdministrative or coordination roles\n\nStrong written communication skills\n\nThe ability to work independently in a remote environment\n\nFamiliarity with modern collaboration tools\n\nAn interest in entrepreneurship, innovation, or small business development is also valued.\nAbout Norgress\nNorgress is a privately held business development group based in Edmonton, Alberta. We build and support ventures across industries like consulting, business services, publishing, and real estate.\nOperating as a remote-first organization, our team collaborates from across Canada and beyond. We focus on thoughtful ideas, strong execution, and work that creates lasting impact.\nInterested in Working With Us?To submit your application, please complete the form on this page. You may submit a link to your LinkedIn profile, upload a copy of your resume, or both — whatever's easiest for you. Once we receive your application, we'll send a confirmation email and keep your information on file until the position opens for recruitment.\nOriginally posted on Himalayas","description_format":"text","description_chars":2394,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T05:31:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["seen:4","win:early","comp:junior"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/norgress-client-services-representative","json_url":"https://alion.io/job/norgress-client-services-representative.json","meta":{"generated_at":"2026-11-07T03:54:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9489,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4493941},"rest":"https://alion.io/mcp/rest/get_company?id=4493941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorgress-client-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorgress-client-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorgress-client-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/norgress-client-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorgress-client-services-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3597892}},{"tool":"search_jobs","arguments":{"company":"norgress.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3597892},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}