{"id":3265628,"url":"https://alion.io/job/normet-account-manager","title":"Account Manager","company":{"id":2125440,"name":"Normet","domain":"normet.com","url":"https://alion.io/company/normet-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":184000,"period":"year","method":"role_country_seniority_unknown","sample_n":10699},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-03T19:16:51Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.\nDevelop a market area business plan and sales strategy, in conjunction with the Sales Director, North America which complies with Normet’s long term strategic objectives and goals.\nConduct analyses of the market, customers, competition, latest trends, challenges, and product developments to identify sales and new product opportunities.\nThorough understanding of solutions approach and value-added selling practices; account management.\nDevelop and initiate plans for penetrating new markets.\nBuild and maintain quality relations with existing assigned accounts.\nDevelop new customer accounts, building relationships with staff at all levels, including upper management, technical staff, purchasing and account payable personnel.\nCultivate effective business relationships with executive decision makers in key accounts.\nUtilize company generated leads to expand current customer base and penetrate new market areas.\nDevelop maximum sales potential within assigned territory through competitive sales techniques and knowledge of Normet’s products and services.\nHave a thorough understanding of the competition's strengths and weaknesses.\nCoordinate with Sales Director on price levels and discounting offered to individual customers.\nActively maintain a customer database to include key contact personnel, mine and project managers, maintenance supervisors and engineering.\nPromotion and sale of training opportunities.\nDevelop Account Plans to determine which Normet products are a fit for specific customer and project\napplications, define the account management process and track performance.\nPeriodically visit all assigned key customers to observe operation, and obtain feedback on Normet EQ, GCCT, X-Rock and Service performance, needs and issues.\nProvide customer feedback, needs, suggestions and complaints on EQ, GCCT, X-Rock and Service to appropriate manager and Sales or Service Coordinator.\nCreate customized proposals to meet specific customer requirements in an efficient manner.\nMaintain accurate, updated records of all quotations, sales, and activity reports for all accounts.\nStays updated on all market conditions pertaining to products, product updates, service offerings and innovative technologies through available resources.\nProfessionally represent Normet at trade association meetings to promote our products and services.\nAdhere to all company policies, procedures, and business ethic codes of Normet.\nPerform other related duties as assigned by managers.\nCome and share your courage to shine with us!\nVisit our career website for more 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