{"id":1814978,"url":"https://alion.io/job/normet-technician-service-execution","title":"Technician, Service Execution","company":{"id":2125440,"name":"Normet","domain":"normet.com","url":"https://alion.io/company/normet-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Elko, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2244},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-24T00:00:00Z","employer_posted_date":"2026-06-24","last_verified_at":"2026-10-07T00:15:12Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":104},"description":"We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.\nSummary: Responsible for repair, commissioning and training of Normet Equipment in a safe and timely manner by performing the following duties.\nDuties and Responsibilities:\nApplies knowledge and abilities to perform technical repairs according to schedule.\nDiagnoses and trouble shoots mechanical problems with the appropriate equipment to determine most efficient course of action.\nEstimates repair costs and obtains authorization prior to beginning work for all repairs.\nRecommends and explains additional repairs as appropriate.\nModification and/or repair of vehicle systems including: chassis, driveline, engine, transmission, hydraulics, pneumatics, electrics.\nTesting and adjusting of all mechanical, hydraulic and pneumatic components and circuits.\nTravels to customer locations to complete repairs as directed.\nCompletes repairs in a timely manner.\nWears necessary safety equipment each day to include hard hats, safety glasses, proper work boots, safety harnesses and any other safety equipment needed for the assigned job.\nAct and interact professionally and effectively both within a small dedicated team and while working autonomously, both internally (business) and externally (customers & subcontractors).\nMaintain Normets’ quality goals in the manufacturing area by reporting any non-conforming issues. Adding to the overall result by inputting ideas to the Continuous Improvement process.\nFinalizes repair order and completes service report in a timely manner. Coordinates with accounting Department to ensure prompt billing of all parts, service and travel time..\nCoordinates with Parts Department to obtain repair items, components and information as needed.\nCoordinates with Parts Department to complete necessary warranty paperwork.\nCommissioning of equipment at various customer locations within the region (at times there may be a need to perform these duties in other areas of North America)\nCoordinates with Parts Department for missing items or damaged items discovered during commissioning process. Completes production report and submits to Manager, Servcie Cluster.\nOffers both startup training and billable training as requested by Manager, Servcie Cluster.\nPerforms other related duties as assigned.\nSkills:\nOral Communication Skills\nWritten Communication Skills\nTechnical Communication\nCustomer Service Orientated\nMath Aptitude\nReading Skills\nProfessional\nGood Time Management Skills\nValid Driver’s License\nEducation/Experience:\nEducation level of Grade 12 or Equivalent\nLicensed heavy duty equipment mechanic preferred\nBe able to read electrical and hydraulic schematics\nHave at least 5 years of experience with underground / tunneling equipment\nExperience in Wet Shotcreting Equipment and Process is a plus\nCandidate should have knowledge of hydraulics, electrical and brake systems\nProspective candidate must be willing and able to travel domestically and at times throughout North America\nCandidate must have excellent communication skills and be able to communicate effectively\nCandidate must be a self-starter, and be able to work with little supervision\nCandidate should be flexible, proactive, self-motivated and willing to accept new challenges\nCome and share your courage to shine with us!\nVisit our career website for more information.","description_format":"text","description_chars":3797,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","Mining","Petroleum & Mining Engineering"],"lifecycle":[{"event":"open","at":"2026-10-03T23:39:09Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.411,"p_room":0.28,"age_days":104,"expected_fill_days":30,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/normet-technician-service-execution","json_url":"https://alion.io/job/normet-technician-service-execution.json","meta":{"generated_at":"2026-10-07T02:10:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3567,"day_limit":5000,"remaining_today":1433,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2125440},"rest":"https://alion.io/mcp/rest/get_company?id=2125440"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnormet-technician-service-execution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnormet-technician-service-execution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnormet-technician-service-execution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/normet-technician-service-execution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnormet-technician-service-execution"}]}