{"id":4228882,"url":"https://alion.io/job/nortal-lead-product-manager","title":"Lead Product Manager","company":{"id":7332,"name":"Nortal","domain":"nortal.com","url":"https://alion.io/company/nortal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tallinn, Estonia"],"countries":["EE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5000,"max":5700,"currency":"EUR","period":"month","gross":true,"usd_annual":75624},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-11-13T08:59:41Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:25:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nNortal has partnered with the Estonian Unemployment Insurance Fund (Töötukassa) for over 15 years. We build the information systems behind its services, and over that time we have supported the Fund through several major organisational and legal reforms. To build on that work and take our partnership with the Fund to the next level, we are creating a new role: Lead Product Manager for the account.\nAs Lead Product Manager, you lead our product team on the account and act as a trusted advisor to the Fund, helping it shape the future of its information systems and what gets built. Alongside both, you drive how our team works and grows.\nWhat you will do\nAdvise the customer. Work closely with the Fund to shape its solution and implementation decisions. Start from the Fund's strategic direction and priorities, and ensure both our systems and our team are organised to deliver them. Bring the fundamental questions that surface options, trade-offs and risks early, including the ones that are easy to miss before go-live.\nBuild and hold relationships. Keep the Fund's business and IT stakeholders aligned at every level, and invest in those relationships for the long term.\nSee the whole picture. A major policy change usually means enhancing several systems at once, and the work often involves more than one delivery partner. Help the Fund understand the dependencies, scope and sequencing across these streams, so it can plan and coordinate the change as a whole. Make sure every change is well understood by all parties: who it serves, who benefits, and whether the benefit justifies the cost, so that public funds are spent efficiently and responsibly.\nLead the account’s product owners, directly or through lead product owners, in a structure you help design. Give them clear direction and help them grow. Define what good looks like for the discipline and set a consistent standard for the analysis and product work we deliver.\n Drive how we work. Lead our move to agentic development and the next step in our product practice on the account, and make sure the change takes hold in everyday work.\nSuccess looks like a product team that increasingly owns outcomes, not only requirements, and an established shared vision for the Fund’s future systems that the Fund owns and uses to plan its own development.\nWho you are\nWe are hiring for the person as much as for the CV. The right candidate:\nTreats relationships - both internal and external - as a core part of the job, and shows up for them consistently;\nAsks difficult questions, and can justify and hold a position with senior stakeholders up to management-board level;\nBreaks down complex problems into simple, clear choices and explanations;\nKeeps the end user and the service outcome in view, not only the system, knowing that our work shapes how the state meets its citizens;\nBrings out the best in a team and helps it grow, holding the team to a high standard;\nTakes ownership of the whole, including outcomes and the processes that get us there.\nYou will likely bring\nSenior experience leading product or analysis work in large, regulated systems, such as register-based or case-management systems in the public sector, social insurance, or a comparable domain, including integrations across organisations (for example, X-Road).\nExperience with large, multi-stream programmes, including dependencies, scope and sequencing across several teams, and the ability to keep that bigger picture in view.\nA track record of turning legislation and policy direction into implementation decisions.\nHands-on experience using AI, beyond writing prompts, with the curiosity and eagerness to experiment and stay at the forefront of new tools and ways of working.\nStrong communication, facilitation and stakeholder-management skills, and the confidence to be convincing at management-board and steering-group level.\nFluent Estonian and English. The Fund works in Estonian, and so do the business units you will work with every day.\nWho you work with\nYou will report to the Head of the Social Business Area and work alongside the Programme Manager, who leads delivery on the account, and the Lead Architect, who leads technical direction. You will also work closely with our Principal Consultant for Social Protection and Public Finance, who works across accounts and geographies and holds the strategic relationship with our key customers. Between delivery, technical direction, strategy and policy, your focus is the product: what gets built, for whom and why. Together with the Principal Consultant, you keep it connected to the wider context: how society and its demographics are changing, and what we are learning from similar work around the world.On the Fund's side, you will work with business and IT stakeholders, up to management-board level. Much of that work happens face to face, so while you can work in a hybrid setup from our Tallinn or Tartu office, a regular on-site presence in Tallinn, where the Fund is based, is required.\nWhy Nortal\nWe hire people not only for their skills but also for cultural add. We live by our values: commit to delivering value and results, take ownership, empower yourself and others, and own your future and growth. Besides our professionalism, we like to spice things up with good humour.\nAt Nortal, we prioritise your growth and development through dedicated self-learning time, mentorship, external and internal training, and a strong 1:1 culture.\nWe offer 2-5 extra vacation days per calendar year based on your tenure at Nortal.\nWe focus on your well-being, with health insurance and sports initiatives.\nWe support work-life balance with flexible working hours.\nDesign your workday in a way that suits you best, whether remotely or in the office. We’ll also help cover ergonomic home office costs.\nSalary range\nFor this position: €5000-€5700 gross/month (full-time).Final compensation will depend on factors such as relevant experience, role seniority, and skill set.\nAbout Nortal\nFor over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organisations. Today, we are at the forefront of an AI-driven transformation era, helping organisations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.\nInterested in shaping the future of public services and leading the people behind them? Let’s build it together.","description_format":"text","description_chars":6513,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Estonian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Health insurance","Home office"],"hiring_locations":[{"name":"Estonia","iso":"EE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-13T08:59:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:4","win:early"],"computed_at":"2026-11-14T02:11:17Z"},"pay":{"stated_usd_annual":75624,"is_top_pay":false},"html_url":"https://alion.io/job/nortal-lead-product-manager","json_url":"https://alion.io/job/nortal-lead-product-manager.json","meta":{"generated_at":"2026-11-14T02:11:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2640,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7332},"rest":"https://alion.io/mcp/rest/get_company?id=7332"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnortal-lead-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnortal-lead-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnortal-lead-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nortal-lead-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnortal-lead-product-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4228882}},{"tool":"search_jobs","arguments":{"company":"nortal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4228882},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}