{"id":109494,"url":"https://alion.io/job/northeastern-senior-it-business-analyst","title":"Senior IT Business Analyst","company":{"id":6930,"name":"Northeastern University","domain":"northeastern.edu","url":"https://alion.io/company/northeastern","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":222,"ghost_share":0,"stale_share":0.477,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99010,"max":143567,"currency":"USD","period":"year","gross":null,"usd_annual":143567},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Waterfall","optional":false},{"name":"Miro","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-07-14T00:00:00Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-10-31T04:10:11Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":109},"description":"About the Opportunity\nThis job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.\nJOB SUMMARY\nThe Division of Information Technology Services is seeking a motivated and collaborative Senior IT Business Analyst to support the planning, development, and implementation of technology solutions that align with institutional goals. This position is responsible for gathering and analyzing business requirements, documenting processes, and collaborating with stakeholders to ensure solutions meet user needs and organizational priorities.\nThe Sr IT Business Analyst will work closely with functional teams, project managers, and technical staff to understand business challenges, define and document system requirements, and support testing and implementation efforts. Strong communication, critical thinking, and problem-solving skills are essential, along with the ability to work effectively in a cross-functional team environment.\nThis role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.\nThis role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.\nApplicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future.\nMINIMUM QUALIFICATIONS\nStrong verbal and written communication skills, with the ability to communicate effectively across technical and non-technical audiences.\nProven ability to produce clear documentation, including business requirements, user stories, process diagrams, presentations, and user guides.\nDemonstrated experience with business analysis techniques such as stakeholder interviews, workflow modeling, use case creation, and requirements traceability.\nWorking knowledge of software development lifecycles and project methodologies (Agile, Waterfall, or hybrid).\nStrong analytical and critical thinking skills with a focus on detail, organization, and time management.\nAbility to develop and maintain effective working relationships with stakeholders across all levels of the organization.\nBachelor's degree in Information Technology, Business Administration, or a related field.\nAt least 3-5 years of relevant experience in a business analysis role, preferably supporting enterprise systems or digital initiatives in complex organizational environment.\nPreferred Qualifications\nExperience supporting large-scale IT or digital transformation projects with complex business and technical requirements.\nDemonstrated ability to lead and facilitate cross-functional requirements gathering sessions with Subject Matter Experts (SMEs) across varying technical disciplines.\nFamiliarity with design thinking and user-centered design principles, including experience with prototyping, journey mapping, and customer research methods.\nPractical knowledge of cloud-based platforms, integrations, enterprise applications, and data-driven systems.\nExperience working with external vendors or third-party service providers, including managing deliverables, service levels, and integration requirements.\nProficiency in tools such as JIRA, ServiceNow, Miro, Lucidchart, or similar platforms for project planning and business analysis.\nDemonstrated ability to manage multiple concurrent initiatives and meet deadlines in a fast-paced, collaborative environment.\nMaster’s degree in a related field preferred but not required.\nCertificates and Licenses\nBusiness Analysis certification (e.g., CBAP, PMI-PBA, or IIBA) is a strong asset.\nKEY RESPONSIBILITIES & ACCOUNTABILITIES\nFunctional Customer Service, Business Case/Requirements Development\nElicit, analyze, and validate business and technical requirements from stakeholders and end users.\nCollaborate with project sponsors and technical teams to define project scope, goals, and success criteria.\nConduct interviews, workshops, surveys, and documentation reviews to gather and clarify requirements.\nTranslate business needs into clear functional and technical requirements suitable for development teams.\nAssist in the preparation of business cases and feasibility analyses to support project planning and prioritization.\nParticipate in quality assurance activities to ensure that delivered solutions meet documented requirements.\nTrack and manage requirements throughout the project lifecycle, ensuring traceability and stakeholder alignment.\nCommunicate requirement updates, changes, and decisions through formal documentation and stakeholder meetings.\nStandards and Process Development\nEvaluate and enhance existing business analysis practices to improve efficiency and standardization.\nDevelop and maintain documentation templates, process flows, and requirement models.\nCreate process maps, data flow diagrams, and functional specifications to guide development and support teams.\nSupport continuous improvement efforts by analyzing performance metrics and identifying opportunities for optimization.\nImprove existing processes related to the overall functions of business analysis and project management.\nProvide support to the PSMO as needed on projects.\nAssist in managing the ITS Project Pipeline\nOther duties as required\nThis role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment.\nPosition Type\nInformation TechnologyAdditional Information\nNortheastern University considers factors such as candidate work experience, education and skills when extending an offer.\nNortheastern has a comprehensive benefits package for benefit eligible employees. This includesmedical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.\nAll qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.\nCompensation Grade/Pay Type:\n112SExpected Hiring Range:\n$99,010.00 - $143,567.50With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.","description_format":"text","description_chars":7914,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Science & Engineering","STEM Education","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-07-14T00:00:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 78 · green card filings: 13","filings_12m":78,"filings_prev_12m":82,"green_card_filings_12m":13,"median_offered_wage_usd":115357,"route":null,"cap_exempt":true,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":6}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.76,"p_room":0.36,"age_days":109,"expected_fill_days":62,"reasons":["conf:1","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":143567,"is_top_pay":true},"html_url":"https://alion.io/job/northeastern-senior-it-business-analyst","json_url":"https://alion.io/job/northeastern-senior-it-business-analyst.json","meta":{"generated_at":"2026-10-31T12:04:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18656,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6930},"rest":"https://alion.io/mcp/rest/get_company?id=6930"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnortheastern-senior-it-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnortheastern-senior-it-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnortheastern-senior-it-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northeastern-senior-it-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnortheastern-senior-it-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":109494}},{"tool":"search_jobs","arguments":{"company":"northeastern.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":109494},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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