{"id":1749126,"url":"https://alion.io/job/northeastern-university-front-desk-assistant-temporary","title":"Front Desk Assistant - Temporary","company":{"id":6930,"name":"Northeastern University","domain":"northeastern.edu","url":"https://alion.io/company/northeastern","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":236,"ghost_share":0,"stale_share":0.458,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-21T16:42:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About the Opportunity\n\nJob Description\nThe Front Desk Assistant role centers on campus and community experience:\nCoordinates the entry area experience:\nProvides a welcoming, inclusive, and informative experience for visitors to campus - leads people through the check-in process and connects them to their host or necessary resources.\nCommunicates effectively with other operations team members (verbally and through documentation) and takes a team-oriented approach to their work.\nHandles conflicts or the unexpected with diplomacy, tact, and common sense. Can handle confidential information with discretion.\nAddresses day-to-day troubleshooting questions brought up by campus users. \nWorks with IT/AV to ensure technical support for equipment, especially in regard to supporting evening classrooms.\nCoordinates with campus security guard for campus safety.\nAdministrative and clerical tasks:\nCo-manages shared email account. Receives/sends mail and packages.\nSupports students or employees learning how to access campus or digital University resources, offers general directions of campus/class schedules.\nOccasionally, setting up meetings or booking rooms.\nEscalates specific questions to the appropriate team members. \nCreates IDs cards and completes other repeating or ad hoc administrative tasks.\nMaintains campus amenities\nMaintains a high standard of aesthetic organization of campus fixtures, furniture, and equipment. Takes initiative to notice any faults and escalates to CET for addressing.\nLight resetting of spaces as needed for the next day's opening.\nRestocks communal spaces, like coffee machine/supplies in the kitchen or office supplies around campus. \nTends to basic cleaning and tidying of kitchen spaces.\nOccasionally assists in setting up, arranging, or breaking down meetings or events.\nOperations support\nIn coordination with the Campus Operations Manager, facilitates operational projects by providing status updates and communicating with vendors.\nReceives campus feedback and fields questions and concerns to the Director of Operations in a detailed manner.\nMINIMUM QUALIFICATIONS:\nDemonstrate a customer-first, can-do, anything-is-possible attitude. The successful candidate is often the first face of the Roux Institute and therefore must demonstrate our values of a welcoming, inclusion, and dynamism to our community members.\nDemonstrate maturity, diplomacy, common sense, close attention to detail, professionalism and ability to prioritize and adapt in a fast-paced environment.\nEffectively troubleshoot and resolve office technology issues and has the ability to organize, manage, and conceptualize projects.\nExcellent writing and analytical skills as well as strong interpersonal and communications skills are a must.\nExcellent organizational and time-keeping skills.\nExcellent computer skills - effectively utilizing Microsoft Office applications such as Word, Excel and PowerPoint, and ease in learning new applications.\nThis role is scheduled for the Tuesday, Wednesday, and Thursday evening shifts, from 5-10pm.\nPosition Type\nTemporaryAdditional Information\nNortheastern University considers factors such as candidate work experience, education and skills when extending an offer.\nNortheastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.\nAll qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.\nThis job is for a current or anticipated job vacancy.\nPay Rate:\n$22/hour","description_format":"text","description_chars":3843,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-03T07:47:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 78 · green card filings: 13","filings_12m":78,"filings_prev_12m":82,"green_card_filings_12m":13,"median_offered_wage_usd":115357,"route":null,"cap_exempt":true,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":1,"age_days":19,"expected_fill_days":60,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/northeastern-university-front-desk-assistant-temporary","json_url":"https://alion.io/job/northeastern-university-front-desk-assistant-temporary.json","meta":{"generated_at":"2026-10-22T03:01:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6930},"rest":"https://alion.io/mcp/rest/get_company?id=6930"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnortheastern-university-front-desk-assistant-temporary"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnortheastern-university-front-desk-assistant-temporary"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnortheastern-university-front-desk-assistant-temporary"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northeastern-university-front-desk-assistant-temporary\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnortheastern-university-front-desk-assistant-temporary"}]}