{"id":2642840,"url":"https://alion.io/job/northern-lights-fiber-network-engineer","title":"Network Engineer","company":{"id":2563055,"name":"Northern Lights Fiber","domain":"northernlightsfiber.ca","url":"https://alion.io/company/northernlightsfiber","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":31},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"MPLS","optional":false},{"name":"OSPF","optional":false},{"name":"Perl","optional":false},{"name":"PHP","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-15T19:23:01Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T23:01:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Company\nCanadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassionand Humility. And the truth is… we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.\nJob Summary:\nWe are seeking a highly driven Network Engineer to join our Network Operations Team. The successful candidate will be responsible for designing, dimensioning, building, and testing the network infrastructure used for service delivery to our residential and business customers. The Network Engineer is expected to be a Subject Matter Expert (SME) with a thorough understanding of the latest industry trends and best practices related to network technology.\nWhat you will be doing:\nPerform efficient network utilization monitoring for timely expansion planning.\nPropose timely network expansion to address capacity growth.\nWork closely with Operations team to address capacity augmentation as needed.\nLead the design and implementation activities for network upgrade projects.\nPerform product evaluations and proof of concept testing for new products to be used in the network.\nPrepare and maintain detailed network level architecture documentation (diagrams, processes, and procedures).\nStay informed of current and upcoming technologies to appropriately support Canadian Fiber Optics Corporation (CFOC) needs.\nWork closely with Sr. Network Analyst for developing, maintaining, and implementing network disaster recovery strategies including risk assessment for the network infrastructure.\nAnalyze and document existing single point of failures in the network and build redundancies to overcome that limitation.\nWork closely with the leadership and Sr. Network Analysts for implementation of business continuity and disaster recovery plans.\nTest documented business continuity strategies and plans.\nKeep in touch with market for services CFOC offers and identify creative or otherwise business opportunities to management.\nHelp create technical solutions to business problems or challenges related to service delivery.\nHelp reduce costs related to the service delivery to stay competitive.\nEnsure all required software upgrades are applied to the network elements (routers, switches, firewalls, OLTs, ONTs, wireless gateways etc.) timely after proper testing and documentation.\nMaintain a current knowledge of security issues in network areas and cascade this information to others.\nEnsure network security best practices are in place for network infrastructure.\nDefine configuration templates to ensure uniformity of device configuration.\nEnsure appropriate version control/backups exist for the network device configurations.\nMaintain documentation that is updated regularly and stored centrally for easy access. It should include network documents (diagrams, processes, as-builts etc.) and requisite information necessary to rebuild services when needed.\nEnsure that the network systems have automated monitoring that can identify problems as proactively as feasible.\nEscalate all network and service issues to management and/or vendors appropriately.\nLead the implementation for the delivery of network projects and business customer circuits.\nWork closely with vendors and use appropriate escalation to assist with timely network troubleshooting when needed. \nPerform network audits to review and improve configuration using industry’s best practices. \nIdentify and recommend changes to improve network performance, security, and reliability.\nPlan and coordinate all changes to network systems and services according to established change management procedures.\nPrepare required documentation (MOP, Test Plan, Reason for Change, Post change updates etc.) as needed.\nResponsible for timely service delivery and availability.\nReview and coordinate on approved changes requests submitted by other departments.\nCoordinate with internal stakeholders on changes that impact multiple departments/groups.\nWork closely with customer service groups for timely resolution of complex customer issues. \nWork closely with vendor technical teams for testing and certification of new products.\nMaintain an ethical, positive, and professional image in all dealings with CFOC external clients and internal partners.\nRespond to client inquiries in a timely manner.\nConduct technical presentations to existing and prospective customers as required.\nProvide Tier 2/3 support for internal and external customers when needed.\nConsult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of services. \nAnalyze and resolve technical problems for established systems and services.\nEnsure all trouble tickets/calls are tracked via ticketing system.\nReport on weekly activity showing progress on tasks, and major projects.\nAttend and contribute to team meetings.\nTrack all network issues in ticketing system.\nMaintain status for all active projects and activities in a project management system.\nProvide training as required to CFOC staff, and external customers.\nAchieve and maintain professional certifications and trainings as required.\nProvide training to fellow team members covering a high-level overview of the operations of network systems as well as day-to-day operational matters such that they can provide basic network support when needed.\nOther Job Requirements:\nReact to change productively and handle other duties as assigned.\nWork cooperatively with other departments to coordinate support and escalation.\nMaintain the departmental inventory of tools supplied by CFOC and use these tools in the appropriate manner to achieve the tasks required.\nMaintain a clean and orderly vehicle with associated equipment and stock inventory.\nEnsure security of the CFOC vehicle provided.\nWhat we are looking for:\nA bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, or a closely related field or an equivalent training.\nPossession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all the required education.\n3-5-years’ experience in an ISP or MSO environment with excellent knowledge and experience in designing, implementing, and maintaining network infrastructure.\nAt least one of the following professional certifications or a designation deemed equivalent by CFOC management.Cisco CCNA or CCNP Service Provider\nJuniper JNCIA-Junos, JNCIP-SP or JNCIS-SP\nAny FTTX certifications/trainings\nMEF-CECP or MEF-SDCP\n\nStrong documentation skills.\nGood diagnostic, problem solving and analytical skills.\nGood interpersonal skills.\nGood oral and written communication skills\nWilling to be available for emergency services as required.\nMust be able to lift and carry up to 50 lbs.\nRequired Technology Knowledge:\nExcellent understanding of the technical fundamentals of the internet and IP Protocols including but not limited to:\nEthernet, VLANs, Spanning Tree, LACP, MLAG\nIPv4, IPv6, ICMP, ICMPv6, TCP, UDP\nOSPF, EGP, BGP, IGRP, RIP, ISIS, VRF, MPLS, VPLS\nIP Multicast - SSM, IGMPv3, PIMv2\nVXLAN Bridging and Routing, MPLS VLL\nDHCP, DNS, TFTP, SNMP\nGood understanding and knowledge of last mile access technologies (XGSPON, GPON etc.)\nGood understanding of fiber transport technologies (WDM, Coherent optics etc.)\nExcellent knowledge of routing, switching, etc.\nExcellent knowledge of MS-Visio, Lucid Chart, or other diagram software/solution\nExcellent knowledge of scripting language for task automation (PHP, Perl, Python etc.)\nOther Requirement:\nMust have a valid driver's license.\nWhat We Offer:\nAt Canadian Fiber Optics Corp. our priority is our employees. The “work-hard-play-hard\" isn’t just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.\nWe are consistently working to provide a safe work environment, competitive wages - including strong commission-based compensation, and many opportunities to learn and grow. 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