{"id":1355238,"url":"https://alion.io/job/northern-trust-program-manager-enterprise-change-management-ecm","title":"Program Manager, Enterprise Change Management (ECM)","company":{"id":1762433,"name":"Northern Trust","domain":"northerntrust.com","url":"https://alion.io/company/northerntrust","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":80,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-21T01:23:08Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"About Northern Trust\nAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.\nSince 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.\nWith more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.\nAbout Northern Trust:\nNorthern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.\nNorthern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.\nIn our journey to Strengthen Resiliency, Northern Trust has created an Enterprise Change Management (ECM) group comprising of an ECM Governance and Oversight team, Program Management Office (PMO) and Organizational Change Management (OCM) Team. Together, the Enterprise Change Management (ECM) group will align with industry standards and regulatory expectations - standardizing a risk-based approach, tailoring change capabilities to risk level, centrally providing the change framework and standards, enabling with technology, monitoring standard adherence and tracking performance and outcomes.\nAn ECM Program Manager will be a part of the ECM PMO and is responsible for the strategy, oversight, governance and execution of the ECM framework on programs and projects that meet the ECM thresholds as determined by the intake process. As Program Manager, responsibilities include managing scope, schedule, budget and resources via standardized governance frameworks, oversight, risk and dependency management, financial tracking, OKR/KPI monitoring, scope monitoring, and controlled change management processes as well as promoting communication and education.\nThe Program Manager will collaborate closely with program partners on the specific program/project to which they are assigned, Senior Leadership, and fellow members of the ECM. This position reports to the Global Practice Lead - Enterprise Change Management group.\nJob Description\nMajor Duties :\nResponsible for creating, driving, and administering ECM program governance program management standards. Responsible to lead facilitation of ECM solutions to a range of programs/projects across BUs, regions, complexity levels, and verticals.\nDetermine benchmarks and measurements of success for each program; utilize information for continuous improvement toward program goals.\nMobilize teams and drive implementation for designated programs and projects as assigned and as per the appropriate governance standards for the level of complexity and risk.\nConduct program management with initiative planning design, build and transition for the program\nTrack scope, schedule, budget and resources via regular documentation, steering committees, reporting, and communication in the designated frameworks.\nProactively manage program/project risks and dependencies within the program and across the organization.\nEscalate risks timely and contribute to proposing, deciding, and actioning mitigation strategies.\nHold teams accountable and perform effective decision making.\nCollaborate with the Organizational Change Management team to ensure proper communication processes are met prior to, during, and after go-live.\nEnsure risk, legal, procurement, compliance and upstream/downstream applications have proper levels of involvement in the program/project.\nFacilitate processes and proper documentation / sign-off is completed per the governance standards.\nAssess budget, track forecast, actuals and Quarterly allocations.\nProactively escalate observations pertaining to under/over-spending and work to propose mitigation tactics in order to stay within the intended budget.\nCollaborate with Productivity Office to ensure proper data is captured, assess and maintained during Annual and Quarterly Planning. Assist in monitoring and responding to ECM demands.\nManage the communication and execution plans to implement new ECM program offerings with broader enterprise.\nContribute to the continuous improvement on ECM processes, standards, and templates.\nKnowledge:\nExcellent organizational and communication skills\nExperience leading complex programs and process with evidence of continuous improvement along the way\nExecution-oriented with an affinity toward setting and achieving targets\nStrong ability to influence and utilize personal courage\nCapable of consulting with senior leaders and leveraging problem solving skills\nSense of urgency, risk-awareness, and understanding of the ‘why’ behind managing high-stakes initiatives\nAbility to form meaningful relationships with business partners and external vendors\nAbility to accurately plan, manage and forecast budget\nAbility to write and assess strong, metrics-drive business cases and apply prioritization methods\nExperience working in a global, cross-functional environment\nExperience:\nBS/BA degree in relevant field preferred\nExperience in global financial services preferred\nMinimum of 5-7 years of experience in a project or program management role at a complex organization\nExperience in organizational, results-driven transformations\nCAPM or PMP is a plus but not required\nWorking with Us:\nAs a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.\nMovement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.\nWe’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater\nReasonable accommodation\nNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .\nWe hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.\nApply today and talk to us about your flexible working requirements and together we can achieve greater.\nWork Authorization\nApplicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.\nPlease note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.\nWorking with Us\nAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.\nPhilanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.\nReasonable Accommodation\nNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at , or alternatively you can discuss your individual requirements with the recruiter you are working with.","description_format":"text","description_chars":8583,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronic Warfare","Artificial Intelligence","Cybersecurity","Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-27T22:04:21Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.506,"p_room":0.44,"age_days":40,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/northern-trust-program-manager-enterprise-change-management-ecm","json_url":"https://alion.io/job/northern-trust-program-manager-enterprise-change-management-ecm.json","meta":{"generated_at":"2026-10-21T04:10:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6087,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762433},"rest":"https://alion.io/mcp/rest/get_company?id=1762433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthern-trust-program-manager-enterprise-change-management-ecm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthern-trust-program-manager-enterprise-change-management-ecm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthern-trust-program-manager-enterprise-change-management-ecm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northern-trust-program-manager-enterprise-change-management-ecm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthern-trust-program-manager-enterprise-change-management-ecm"}]}