{"id":3220153,"url":"https://alion.io/job/northern-trust-senior-lead-servicenow-developer","title":"Senior Lead, ServiceNow Developer","company":{"id":1762433,"name":"Northern Trust","domain":"northerntrust.com","url":"https://alion.io/company/northerntrust","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":100,"ghost_share":0,"stale_share":0.77,"repost_share":0.02,"time_to_fill_p50_days":32,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":114500,"max":194700,"currency":"USD","period":"year","gross":null,"usd_annual":194700},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Configuration Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"CI/CD","optional":true},{"name":"CIS Benchmarks","optional":true},{"name":"CVSS","optional":true},{"name":"Microsoft Defender","optional":true},{"name":"Qualys Cloud Platform","optional":true}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T00:36:03Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About Northern Trust\nAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.\nSince 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.\nWith more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.\nThe Senior ServiceNow Developer - Vulnerability Response & Configuration Compliance is responsible for the design, development, integration, and ongoing optimization of ServiceNow security operations capabilities focused on Vulnerability Response (VR) and Configuration Compliance (CC).\nThis role will partner with Cybersecurity, Vulnerability Management, Configuration Management, CMDB, Infrastructure, and ServiceNow platform teams to transform vulnerability and configuration data into actionable remediation workflows. The developer will provide hands-on technical leadership across implementation, integration, automation, troubleshooting, platform upgrades, and production support.\nThe ideal candidate combines strong ServiceNow development experience with an understanding of enterprise vulnerability management, configuration compliance, CMDB relationships, and security remediation processes.\nKey Responsibilities\nVulnerability Response\nDesign, configure, develop, and enhance ServiceNow Vulnerability Response capabilities.\nDevelop workflows supporting vulnerability ingestion, normalization, prioritization, assignment, remediation, exception management, and closure.\nConfigure and customize vulnerability-related records, business rules, Script Includes, UI policies, client scripts, Flow Designer flows, scheduled jobs, notifications, and other platform components.\nIntegrate ServiceNow with enterprise vulnerability scanning and security platforms using REST APIs, IntegrationHub, MID Servers, and other supported integration mechanisms.\nDevelop automation to improve vulnerability assignment, remediation orchestration, exception handling, and operational reporting.\nTroubleshoot data ingestion, reconciliation, CI matching, assignment, and integration issues.\nSupport vulnerability remediation teams with scalable solutions for managing large volumes of vulnerability data.\nConfiguration Compliance\nDesign and implement ServiceNow Configuration Compliance capabilities supporting enterprise security and configuration-control requirements.\nDevelop workflows to ingest, evaluate, route, track, and remediate configuration compliance findings.\nAutomate assignment of compliance findings based on CI ownership, support groups, infrastructure responsibility, and other defined business rules.\nSupport configuration compliance exception and remediation workflows.\nPartner with Security and Infrastructure teams to translate control requirements into sustainable ServiceNow workflows and technical solutions.\nDevelop dashboards and reporting that provide visibility into compliance findings, remediation status, exceptions, and aging.\nCMDB & Data Quality\nEnsure VR and Configuration Compliance solutions appropriately leverage ServiceNow CMDB data and CI relationships.\nDevelop and troubleshoot CI matching and reconciliation logic used to associate security findings with configuration items.\nIdentify and remediate data-quality issues that prevent accurate routing or ownership of security findings.\nPartner with CMDB and Discovery teams to improve CI identification and data quality where vulnerabilities or compliance findings cannot be reliably associated with infrastructure assets.\nServiceNow Development & Engineering\nDevelop maintainable solutions using ServiceNow server-side and client-side scripting, including JavaScript, Glide APIs, Script Includes, Business Rules, UI Actions, Client Scripts, ACLs, and scheduled processing.\nBuild automation using Flow Designer, IntegrationHub, REST/SOAP APIs, and MID Server integrations.\nDesign solutions that minimize unnecessary customization and align with ServiceNow platform architecture and upgradeability principles.\nPerform technical design reviews and develop reusable components and integration patterns.\nTroubleshoot complex application, integration, data, performance, and production issues.\nDevelop automated tests using ServiceNow Automated Test Framework (ATF), where appropriate.\nSupport platform upgrades, patches, regression testing, release validation, and production deployments.\nMaintain technical documentation, solution designs, configuration documentation, and operational support procedures.\nTechnical Leadership\nServe as a senior technical resource for Vulnerability Response and Configuration Compliance.\nTranslate cybersecurity and vulnerability-management requirements into scalable ServiceNow technical designs.\nConduct code reviews and promote ServiceNow development standards across development teams.\nCollaborate with ServiceNow architects, security architects, infrastructure engineering teams, product owners, and external implementation partners.\nEvaluate technical debt and recommend opportunities to replace customization with supported platform functionality.\nParticipate in architecture, design, release-readiness, and production-support reviews.\nRequired Qualifications\n5+ years of hands-on ServiceNow development or engineering experience.\nStrong ServiceNow development experience with:JavaScript\nGlide APIs\nScript Includes\nBusiness Rules\nClient Scripts and UI Policies\nACLs\nFlow Designer\nIntegrationHub\nREST/SOAP integrations\nMID Server\nImport Sets and Transform Maps\nAutomated Test Framework\n\nHands-on experience implementing, developing, or supporting ServiceNow Vulnerability Response.\nExperience with Configuration Compliance or comparable ServiceNow security/compliance capabilities.\nStrong understanding of ServiceNow CMDB, CI relationships, asset/CI identification, and data-quality dependencies.\nExperience troubleshooting integrations and high-volume data-processing workflows.\nExperience designing solutions across development, test/UAT, and production environments.\nUnderstanding of source control, release management, testing, and enterprise change-management practices.\nPreferred Qualifications\n5-7 years experience integrating ServiceNow with vulnerability or security platforms such as Tenable, Qualys, Rapid7, Microsoft Defender, or similar technologies.\nExperience with ServiceNow Security Operations applications and enterprise cybersecurity workflows.\nUnderstanding of vulnerability management concepts including CVEs, CVSS scoring, remediation, risk prioritization, vulnerability exceptions, and remediation SLAs.\nUnderstanding of configuration security benchmarks and standards such as CIS Benchmarks or NIST guidance.\nExperience working with ServiceNow Discovery, Service Graph Connectors, or other CMDB data sources.\nExperience with DevOps/CI-CD practices for ServiceNow development.\nExperience operating ServiceNow within a large, highly regulated enterprise environment.\nPreferred Certifications\nServiceNow Certified System Administrator (CSA)\nServiceNow Certified Application Developer (CAD)\nRelevant ServiceNow Security Operations / Vulnerability Response implementation certification or accreditation\nSecurity certifications such as Security+, CISSP, or similar are beneficial but not required\nCore Competencies\nAdvanced ServiceNow development and troubleshooting\nVulnerability and security workflow automation\nConfiguration compliance\nCMDB and CI data management\nEnterprise integrations\nTechnical solution design\nRoot-cause analysis and production support\nSecure coding and platform governance\nCross-functional collaboration\nTechnical documentation and knowledge transfer\nSuccess in the Role\nSuccess will be demonstrated through reliable and scalable VR and Configuration Compliance solutions that:\nImprove automation of vulnerability and compliance remediation.\nIncrease the accuracy of CI-to-security-finding relationships.\nReduce manual assignment and remediation effort.\nImprove visibility into vulnerabilities, compliance findings, exceptions, and remediation status.\nMaintain platform stability, maintainability, security, and upgradeability.\nEnable Security and Infrastructure teams to move efficiently from finding identification to accountable remediation and closure.\nSalary Range:\n$114,500 - 194,700 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.\nWork Authorization\nApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).\nWorking with Us\nAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.\nPhilanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.\nReasonable Accommodation\nNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at , or alternatively you can discuss your individual requirements with the recruiter you are working with.","description_format":"text","description_chars":10494,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Information Security","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-25T02:38:48Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":13,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":194700,"is_top_pay":true},"html_url":"https://alion.io/job/northern-trust-senior-lead-servicenow-developer","json_url":"https://alion.io/job/northern-trust-senior-lead-servicenow-developer.json","meta":{"generated_at":"2026-11-05T04:56:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762433},"rest":"https://alion.io/mcp/rest/get_company?id=1762433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthern-trust-senior-lead-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthern-trust-senior-lead-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthern-trust-senior-lead-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northern-trust-senior-lead-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthern-trust-senior-lead-servicenow-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3220153}},{"tool":"search_jobs","arguments":{"company":"northerntrust.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3220153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}