{"id":3220154,"url":"https://alion.io/job/northern-trust-servicenow-lead-developer","title":"ServiceNow Lead Developer","company":{"id":1762433,"name":"Northern Trust","domain":"northerntrust.com","url":"https://alion.io/company/northerntrust","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":86,"ghost_share":0,"stale_share":0.837,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99600,"max":169200,"currency":"USD","period":"year","gross":null,"usd_annual":169200},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Git","optional":true},{"name":"Incident Management","optional":true},{"name":"ITSM","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T07:27:11Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Northern Trust\nAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.\nSince 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.\nWith more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.\nThe Senior ServiceNow DevOps Developer is responsible for designing, developing, and supporting scalable DevOps capabilities across the ServiceNow platform. This role combines deep ServiceNow DevOps development expertise with modern DevOps engineering practices to automate software delivery, improve release quality, strengthen platform governance, and enable reliable integrations between ServiceNow and enterprise development toolchains.\nThe ideal candidate has a minimum of 5-years experience as a hands-on senior engineer who can translate complex business and technical requirements into secure, maintainable solutions while partnering with application teams, platform engineering, architecture, security, and operations teams.\nKey Responsibilities\nServiceNow Development & Engineering\nDesign, develop, configure, test, and support enterprise solutions on the ServiceNow platform.\nDevelop server-side and client-side solutions using JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, and IntegrationHub.\nDevelop and maintain REST/SOAP APIs, scripted REST services, webhooks, and integration patterns.\nBuild reusable components and automation while minimizing unnecessary customization and preserving platform upgradeability.\nPerform technical troubleshooting, root-cause analysis, defect remediation, and production support.\nDevOps & Release Engineering\nDesign and maintain automated CI/CD pipelines supporting ServiceNow development and deployment.\nIntegrate ServiceNow with source-control and DevOps platforms such as GitHub, Azure DevOps, GitLab, or Jenkins.\nAutomate build, testing, validation, change management, deployment, and post-deployment verification activities.\nImplement appropriate source-control, branching, code-review, and promotion practices across ServiceNow environments.\nImprove deployment reliability through automated testing, quality gates, rollback/recovery planning, and release controls.\nTroubleshoot pipeline, authentication, webhook, token, API, and integration failures.\nPlatform Governance & Quality\nEnsure solutions align with ServiceNow development standards, enterprise architecture, security requirements, and platform governance.\nConduct code reviews and provide technical guidance to ServiceNow developers and engineering teams.\nIdentify technical debt and opportunities to replace custom solutions with appropriate out-of-box platform capabilities.\nParticipate in upgrade planning, regression testing, release readiness, and platform health activities.\nSupport secure credential, OAuth, API authentication, and integration patterns.\nTechnical Leadership\nLead technical design discussions and translate business requirements into implementable ServiceNow solutions.\nMentor developers on ServiceNow engineering and DevOps best practices.\nCollaborate across application, infrastructure, security, architecture, operations, and vendor teams.\nDevelop technical documentation, implementation plans, operational procedures, and troubleshooting guidance.\nDrive continuous improvement in development velocity, deployment quality, platform stability, and engineering practices.\nRequired Qualifications\n5-7 years hands-on ServiceNow development experience in a large enterprise environment.\nAdvanced knowledge of JavaScript and ServiceNow development frameworks/APIs.\nStrong experience implementing and supporting REST APIs, integrations, webhooks, OAuth, and authentication mechanisms.\nExperience with DevOps and CI/CD technologies such as GitHub, Azure DevOps, GitLab, Jenkins, or equivalent platforms.\nExperience with source control, automated deployment, testing, and release-management practices.\nStrong troubleshooting skills across ServiceNow applications, integrations, APIs, and deployment pipelines.\nUnderstanding of enterprise security, SDLC, change management, and production-support disciplines.\nAbility to lead technical problem solving across multiple engineering teams.\nPreferred Qualifications\nExperience with ServiceNow DevOps, IntegrationHub, Flow Designer, Automated Test Framework (ATF), Microsoft GitHub and AzureDevOps, and ServiceNow APIs.\nExperience integrating ServiceNow with enterprise CI/CD and software-development ecosystems.\nFamiliarity with ITSM, CMDB, ITOM, Change Management, Incident Management, and Problem Management.\nExperience supporting ServiceNow upgrades and complex production releases.\nKnowledge of cloud and infrastructure technologies such as Azure or AWS.\nExperience working in Agile/Scrum engineering environments.\nServiceNow certifications such as: Certified System Administrator (CSA)\n Certified Application Developer (CAD)\nRelevant Certified Implementation Specialist (CIS) credentials\n\nCore Competencies\nServiceNow Development\nDevOps / CI/CD Engineering\nJavaScript\nREST API & Integration Engineering\nGit / Source Control\nRelease Automation\nProduction Troubleshooting\nPlatform Security\nTechnical Architecture\nRoot-Cause Analysis\nCode Review & Engineering Standards\nCross-Functional Technical Leadership\nSuccess Measures\nSuccess in this role would be demonstrated through:\nMore reliable and repeatable ServiceNow deployments\nReduced manual effort within the development-to-production lifecycle\nImproved deployment stability/quality and fewer production defects\nFaster identification and resolution of pipeline and integration failures\nIncreased use of automated testing and release controls\nStrong adherence to platform architecture, security, and development standards\nEffective technical leadership across ServiceNow development teams\nSalary Range:\n$99,600 - 169,200 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.\nWork Authorization\nApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).\nWorking with Us\nAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.\nPhilanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.\nReasonable Accommodation\nNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at , or alternatively you can discuss your individual requirements with the recruiter you are working with.","description_format":"text","description_chars":8154,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-25T02:38:48Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":31,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":169200,"is_top_pay":true},"html_url":"https://alion.io/job/northern-trust-servicenow-lead-developer","json_url":"https://alion.io/job/northern-trust-servicenow-lead-developer.json","meta":{"generated_at":"2026-10-27T07:37:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762433},"rest":"https://alion.io/mcp/rest/get_company?id=1762433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthern-trust-servicenow-lead-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthern-trust-servicenow-lead-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthern-trust-servicenow-lead-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northern-trust-servicenow-lead-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthern-trust-servicenow-lead-developer"}]}