{"id":1593513,"url":"https://alion.io/job/northpoint-recovery-admissions-representative-3","title":"Admissions Representative","company":{"id":16994,"name":"Northpoint Recovery","domain":"northpointrecovery.com","url":"https://alion.io/company/northpoint-recovery","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-21T05:46:15Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Loveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T15:37:31Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T06:15:39Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Title: Admissions Representative\nReports To: Corporate Director of Admissions\nLocation: Loveland, CO\nFacility: Northpoint Colorado\nAvailable Schedules: Friday-Monday 7am-5pm OR Friday-Monday 11am-9pm\nCompensation: $22-26/hour\nNorthpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion-from two facilities to seventeen across the Western U.S.-with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.\nPOSITION SUMMARY: As a key member of the Northpoint team, the Admissions Representative is responsible for overseeing the patient/client admissions lifecycle and consistently driving the census at each facility. This person will be managing a large amount of inbound and outbound lead generation activities including telephone calls, email communications, and online chats to prospect and develop leads. The Admissions Representative will work with multiple departments and outside vendors to ensure all goals are accomplished. As an ambassador of Northpoint, adhering to our Core Values while assisting all potential clients is paramount.\nESSENTIAL RESPONSIBILITIES AND DUTIES:\nCoverage of Admissions phone line, online chats, and emails\nObtain, or oversee, the acquisition of complete and accurate patient/client information pertinent for their admission into a Northpoint facility\nExplain insurance benefits to potential patients/clients and their families\nConsult with Admissions Supervisor, Program Director, and Clinical Team about potential admissions\nDiscuss payment options with potential patients/clients and/or family members or fiduciaries\nVerify the acquisition of records for pending patients/clients from transferring and/or previous facilities and completion of other necessary documentation; ensure timely receipt of all necessary patient/client records\nProvide the Program Director with information on new patients/clients to aid in schedule development\nAlert Clinical Team about new patients/clients and ensure a gender specific client pickup is scheduled\nInteract with the patient/client and family and prepare them for the transition; communicate with the Clinical Team, as necessary\nVerify that the family, Admissions personnel at the referring facility, marketing representative, and any others involved in a patient’s/client’s admission have been contacted and provide all pertinent information about the admission to them\nMaintain contact with referral sources in cooperation with marketers\nEnsure accurate referral sources are entered into the electronic medical records system\nMaintain cleanliness of the Admissions office\nDrive Company vehicle for official and approved and business; ensure safe transport\nAdhere to all Company policies and procedures\nMaintain confidentiality in accordance with established policies and procedures and standards of care\nPerforms other related duties and special projects as assigned\nQUALIFICATIONS/REQUIREMENTS:\nMust be at least twenty-one (21) years of age\n1+ year of sales experience in a call center setting preferred\nExperience with a growing company with multiple entities preferred\nAction-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish\nPREFERRED KNOWLEDGE AND SKILLS:\nExcellent critical thinking skills\nExcellent organizational abilities\nStrong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers\nExceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff\nAbility to operate as a practical tactical as well as a strategic thinker\nComfortable analyzing information and dealing with complexity\nQuickly and effectively identify and resolve problematic situations\nAble to handle confidential material in a reliable manner\nAbility to perform several tasks concurrently with ease and professionalism\nAbility to effectively prioritize workload in a fast-paced environment\nStrong attention to detail and accuracy\nProficiency with Microsoft Office Suite REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:\nMust be at least twenty-one (21) years of age\nMust have a valid driver’s license and safe driving record\nFULL-TIME BENEFITS INCLUDE:\nSubsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)\n100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000\n100% Employer Paid Employee Assistance Program\nVoluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.\nPre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses\nGenerous Paid Time Off plan \nEmployee Referral Bonuses\n401K Retirement Plan & Employer Match\nThis job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.\nEmployees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.\nNorthpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.\nCompensation:\n$22—$26 USD","description_format":"text","description_chars":6103,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Insurance coverage","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-01T16:50:50Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.848,"p_room":0.75,"age_days":19,"expected_fill_days":26,"reasons":["conf:3","urgency","win:late","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/northpoint-recovery-admissions-representative-3","json_url":"https://alion.io/job/northpoint-recovery-admissions-representative-3.json","meta":{"generated_at":"2026-10-21T08:11:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16994},"rest":"https://alion.io/mcp/rest/get_company?id=16994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthpoint-recovery-admissions-representative-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthpoint-recovery-admissions-representative-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthpoint-recovery-admissions-representative-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northpoint-recovery-admissions-representative-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthpoint-recovery-admissions-representative-3"}]}