{"id":3537686,"url":"https://alion.io/job/northpoint-recovery-care-coordinator-3","title":"Care Coordinator","company":{"id":16994,"name":"Northpoint Recovery","domain":"northpointrecovery.com","url":"https://alion.io/company/northpoint-recovery","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lincoln, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T15:28:25Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T07:40:08Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title: Care Coordinator\nReports To: Adolescent Program Director\nLocation: Lincoln, NE\nFacility: Imagine Lincoln (Adolescent Outpatient)\nSchedule: Monday, Tuesday, & Thursday 8:30am-7pm AND Wednesday 8:30am-4:30pm\nCompensation: $17-22/hour\n\nNorthpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion-from two facilities to seventeen across the Western U.S.-with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.\nPOSITION SUMMARY: As a member of the Imagine Team, the Care Coordinator is responsible for helping clients and families secure resources and community services, co-facilitating group, and assisting with educational needs. This position is expected to supervise clients at all times which includes maintaining programming schedule, and utilizing de-escalation skills as needed. This position works under the direction of counseling staff, facility leadership, and the multidisciplinary team to coordinate care for all clients within the adolescent program. The Care Coordinator works in a variety of settings throughout the week, including onsite at the facility and other community activities.\nESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:\nInteract routinely with clients, observe behaviors and communicate significant observations to clinical staff\nFollow reporting and communication guidelines when interacting with staff, clients, and parents/guardians\nMonitor progress on goals for assigned clients and bring observations to counseling and educational staff so that programming can be revised as necessary\nEnsure facility cleanliness and upkeep under direction of leadership\nAssist clients with scheduling community appointments\nAssist clients with educational needs and collaborate with onsite educators and school appointed resources\nProvide facilitation and co-facilitation of approved group sessions\nOversee and manage the safe and efficient transport of clients to and from our facilities if necessary\nMaintain route and maintenance records to provide accurate and reliable information to leadership\nAssist in orientation of new admissions\nBe a role model for clients and create a positive culture with staff by emulating professional attitude, language, and communication\nUtilize therapeutic communication skills and maintain professional boundaries with patients and their families\nAssist with treatment planning and discharge planning\nAssist with the required documentation of group sessions\nDocument information regarding client care and behavior as required in established policies and procedures\nUtilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program\nAssist counseling and administrative staff in responding to emergency situations\nMaintain confidentiality in accordance with established policies and procedures and standards of care\nAdhere to all Company policies and procedures\nPerform other job-related duties as assigned\nQUALIFICATIONS/REQUIREMENTS FOR POSITION:\nBachelor’s Degree in relevant field or commensurate experience required\nMust be at least twenty-one (21) years of age\n1+ year of relevant work experience required\nKnowledge and skills in English usage, interpersonal relationships and excellent communication skills\nMust have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department\nKnowledge of surrounding geographic area to ensure effective and efficient routing\nAbility to organize and prioritize competing priorities and work time to balance demands\nMust perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation\nPREFERRED KNOWLEDGE AND SKILLS: \nDe-escalation techniques\nExcellent organizational abilities\nExcellent written and oral communication skills\nAttention to detail and accuracy\nClient service oriented (both internal and external)\nCreative and persistent problem solver\nAble to handle confidential material in a reliable manner\nAbility to interact and communicate with individuals at all levels of organization\nStrong interpersonal skills to handle sensitive situations and confidential information\nAbility to multi-task and prioritize workload in a fast-paced environment\nProficiency with Microsoft Office Suite\n\nFULL-TIME BENEFITS INCLUDE:\nSubsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)\n100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000\n100% Employer Paid Employee Assistance Program\nVoluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.\nPre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses\nGenerous Paid Time Off plan \nEmployee Referral Bonuses\n401K Retirement Plan & Employer Match\nThis job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.\nEmployees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.\nNorthpoint is an Equal Opportunity Employer and is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.\nCompensation:\n$17—$22 USD","description_format":"text","description_chars":6205,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Health insurance","Insurance coverage","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-30T18:11:31Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":6,"expected_fill_days":26,"reasons":["conf:2","urgency","win:early","comp:junior"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/northpoint-recovery-care-coordinator-3","json_url":"https://alion.io/job/northpoint-recovery-care-coordinator-3.json","meta":{"generated_at":"2026-11-06T09:34:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17338,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16994},"rest":"https://alion.io/mcp/rest/get_company?id=16994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthpoint-recovery-care-coordinator-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthpoint-recovery-care-coordinator-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthpoint-recovery-care-coordinator-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northpoint-recovery-care-coordinator-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthpoint-recovery-care-coordinator-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3537686}},{"tool":"search_jobs","arguments":{"company":"northpointrecovery.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3537686},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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