{"id":1594534,"url":"https://alion.io/job/northrop-grumman-pc-network-support-tech-3-top-secret","title":"PC Network Support Tech 3 - Top Secret","company":{"id":12494,"name":"Northrop Grumman","domain":"northropgrumman.com","url":"https://alion.io/company/northropgrumman","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":574,"ghost_share":0.002,"stale_share":0.678,"repost_share":0.016,"time_to_fill_p50_days":13,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52700,"max":87900,"currency":"USD","period":"year","gross":null,"usd_annual":87900},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false},{"name":"Linux","optional":true},{"name":"PowerShell","optional":true},{"name":"ServiceNow","optional":true},{"name":"Unix","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-01T17:19:32Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T18:44:34Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescription\nAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.\nThe Northrop Grumman Classified Solutions team is seeking a PC Network Support Technician 3 to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Oklahoma City, OK location.\nNote: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.\nThe responsibilities of this role include, but are not limited to, the following:\nTeam lead, providing technical leadership and support for computers and associated networks, while coaching and coordinating with a team of PC Network Support Technicians\nExhibits good communication skills, an energetic approach, and patience with customers.\nEstablishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.\nCoordinates with customers, service desk, server administrators, network engineers, and IT/Cyber management.\nCollaborate closely with system administrators on complex technical issues, acting as the escalation point for problems that require deeper OS, server or network level expertise.\nWorks through the ticket queue without intervening management direction (self-motivated).\nPossess a technical understanding of service desk and IT Operations fundamentals.\nProvides technical support for computers and associated network diagnostics, identifies, isolates and analyzes problems utilizing historical records.\nResolves technical problems and answers queries by telephone, in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.\nUses Active Directory or similar tools to create and unlock user/computer account, perform password resets, following all security policies and procedures.\nMaintains accurate inventory records in the asset tracking system for all hardware assets (PCs, monitors, phones, peripherals, etc.) and updates status whenever equipment is deployed, moved, repaired, or retired.\nCompletes paperwork and other tasks needed to satisfy Security requirements, following all Security regulations, guidelines and processes regarding the installation and maintenance of, to include retirement of PCs and PC-related hardware and software.\nWorks with Security to remediate classified or unclassified data spillage incidents.\nParticipates in new installations, testing and special projects as needed.\nSpend portions of the day away from the desk supporting users and moving equipment.\nRaises issues that require senior level attention or involvement.\nLifts and moves equipment up to 50 pounds.\nBasic Qualifications:\nHigh School diploma and 4 years of experience; OR an Associates degree and 2 years of experience; OR a Bachelor’s degree and 0 years of experience is required\nCandidates must have a current US Government Top Secret clearance to be considered \nCandidates must have the ability to obtain and maintain access to Special Programs as a condition of continued employment\nCandidates must have a Security+ certification or greater to be considered\nExperience in Microsoft Windows Desktop Operating Systems, Active Directory, LAN/WAN networking, and Microsoft Office Product Suites\nPreferred Qualifications:\nAssociate’s degree\n3years of experience with IT related hardware in a classified environment\nActive TS/SCI, SAP/SAR access, or Polygraph\nCurrent HW and/or SW Vendor Certifications\nExperience in remote administration and troubleshooting of desktop PCs, via SCCM or PowerShell\nExperience supporting VMware VDI (Virtual Desktop Infrastructure) with thin clients\nOperating System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)\nExperience with ticketing systems (ServiceNow, JIRA)\nWe offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!\nPrimary Level Salary Range: $52,700.00 - $87,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. 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