Customer Advisor
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 20, 2026.
About the role
We are looking for dynamic customer focused individuals to join our team. Your aim is to provide industry leading customer service between the hours of 07:00 to 20:00 Monday to Friday, 07:00 to 18:00 Saturday and 07:00 to 17:00 Sunday.
The successful candidate will take ownership of customer contact and actively keep customers informed of the progress of their query ensuring first class customer service at all times.
You’ll also be required to undertake some admin duties to help support colleagues throughout the business
About you
The successful candidate will have exceptional level of customer service as well as being able to display how they meet our company values: Customer focused, results driven, one team, ethical and creative at all times.
You’ll have a flexible approach to your working environment and embrace training and support to overcome obstacles and ensure excellent customer service.
Excellent communication skills are essential as you will respond to customer contact via web chat and social media channels.
The successful candidate will work flexibly as we are open 7 says a week including bank holidays.