{"id":1814803,"url":"https://alion.io/job/northway-biotech-information-technology-engineer","title":"Information Technology Engineer","company":{"id":2256897,"name":"Northway Biotech","domain":"northwaybiotech.com","url":"https://alion.io/company/northwaybiotech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waltham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":124000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4330},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-09-16T17:34:53Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-28T10:04:04Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Position Summary\nThe IT Engineer is responsible for the day-to-day operation, maintenance, and continuous improvement of Northway Biotech's IT infrastructure and technology systems. This role provides technical support to employees while ensuring the reliability, security, and performance of business, laboratory, manufacturing, and facility-related computerized systems. The IT Engineer will serve as the primary on-site IT resource, will report to the Head of Maintenance and Engineering and work closely with Maintenance and Engineering group, Quality group, and external vendors to support a GMP-regulated biotech environment.\nPosition Responsibilities\nInstall, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and peripherals.\n\nProvide technical support and training to end users on hardware, software, and IT systems.\n\nMaintain and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and user access management.\n\nManage and support servers, storage, virtualization platforms, backups, and cybersecurity measures.\n\nMaintain and administer local and wireless network infrastructure, internet connectivity, firewalls, and VPN access.\n\nSupport computerized laboratory and manufacturing equipment, including associated software and network connectivity.\n\nMaintain and administer Building Management Systems (BMS), environmental monitoring systems, access control systems, CCTV/video surveillance, and other operational technology systems.\n\nCoordinate with equipment and software vendors for installation, maintenance, upgrades, and troubleshooting.\n\nSupport data integrity, system security, disaster recovery, and business continuity initiatives.\n\nParticipate in qualification, validation, change control, and compliance activities for computerized systems within a GMP-regulated environment.\n\nMaintain accurate IT documentation, inventories, procedures, and system records.\n\nSupport implementation of new technologies and continuous improvement projects across the site.\n\nRequirements\nBachelor's degree in Information Technology, Computer Science, Information Systems, or related field; equivalent experience may be considered.\n\n3+ years of experience in IT engineering, systems administration, or technical support.\n\nStrong knowledge of Microsoft Windows operating systems and Microsoft 365 administration.\n\nExperience with server administration, networking, cybersecurity, and virtualization platforms (VMware preferred).\n\nKnowledge of database systems and SQL.\n\nExperience supporting Building Management Systems (BMS), access control, CCTV, or other facility automation systems preferred.\n\nFamiliarity with laboratory, manufacturing, or GMP-regulated environments is highly desirable.\n\nStrong troubleshooting, communication, and organizational skills.\n\nAbility to work independently and manage multiple priorities in a fast-paced environment.\n\nPreferred Qualifications\nExperience in biotechnology, pharmaceutical, or life sciences industries.\n\nKnowledge of Linux operating systems.\n\nUnderstanding of GxP, data integrity, and computerized system validation principles.","description_format":"text","description_chars":3143,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-10-03T23:29:50Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.687,"p_room":0.55,"age_days":41,"expected_fill_days":29,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/northway-biotech-information-technology-engineer","json_url":"https://alion.io/job/northway-biotech-information-technology-engineer.json","meta":{"generated_at":"2026-10-28T11:53:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15653,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2256897},"rest":"https://alion.io/mcp/rest/get_company?id=2256897"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthway-biotech-information-technology-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthway-biotech-information-technology-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthway-biotech-information-technology-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northway-biotech-information-technology-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthway-biotech-information-technology-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1814803}},{"tool":"search_jobs","arguments":{"company":"northwaybiotech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1814803},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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