{"id":1951098,"url":"https://alion.io/job/northwest-bank-application-systems-senior-analyst","title":"Application Systems Senior Analyst","company":{"id":2384639,"name":"Northwest Bank","domain":"northwest.bank","url":"https://alion.io/company/northwest-bank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States","Bellevue, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1877},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-22T03:55:49Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"IN0534 Fishers, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0258 Bellevue, PA0738 Processing CenterJob Description\nSenior Application Systems Analyst provides analytical, tier 2/3 technical support for business applications, mentors and coaches junior team members; creates and maintains documentation relative to application support and implementation, maintains application reliability by working to identify systemic issues through root cause analysis.\nEssential Functions\nIndependently support, install, troubleshoot, maintain, and manage applications\nIndependently gather, analyze, and document the business requirements in IT projects aiming at creating new solutions in complex IT landscape\nIndependently test, implement, document, and support assigned core banking solutions\nRepresent Information Systems with Fiserv Signature functional and technical capabilities in line of business meetings and projects\nIndependently interact with Fiserv to solve problems and implement projects\nCreate of post-implementation and deployment documentation for operations and internal customers\nMange project plans and associated tasks as well as complete individual tasks related to project plans\nDrive resolution of issues through problem solving, identification of necessary resources, and escalation\nTriage support incidents and escalate high priority events to the appropriate groups\nCreate and maintain architecture diagrams, design diagrams, and data flow diagrams using Microsoft Visio or other equivalent tools\nFacilitate and drive sessions with internal customers to assess business needs and works with a team to find solutions\nSupport ETL solutions using SQL Query and other languages/tools\nCreate and maintain application documentation\nAnalyze and improve the efficiency of various systems and services\nMap data from one core system to another support conversion related activities\nWork closely with tier 1 technical support teams and works as part of the tier 2/3 support team to ensure team is meeting the business’ expectations\nMentor application support analysts and business partners Additional Essential Functions\nEnsure compliance with Northwest’s policies and procedures, and Federal/State regulations\nNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency\nWork as part of a team\nWork with on-site equipment Additional Responsibilities\nContribute to all aspects of a project from beginning to end\nParticipate in the software development life cycle (SDLC) activities as required\nBuild and maintain a knowledge base to ensure that knowledge transfer takes place within the team\nLearn to coordinate installation of new software, document and test custom changes\nHelp to define, record, and execute application disaster recovery plans and procedures Safety and Health for those without supervisory duties\nAbide by the rules of the safety and loss prevention program\nPerform work tasks in a safe manner\nReport any and all injuries to supervisor\nKnow what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Computer Science, Information Technology (Software development track) or Engineering with a programming concentration AND at least 3 years' relevant work experience Or Associate's Degree With at least 6 year's work experience Or High School Diploma With at least 8 years' work experience Work Experience\nExperience with automated testing \n3 - 5 years Analytical experience with a financial institution \n3 - 5 years Experience working with Fiserv Signature core banking software \nAt least 1 year of demonstrable of application production support using Fiserv technology stack or equivalent technologies and toolset e.g. Query, SQL Query, CL \nGeneral Employee Knowledge, Skills, and Abilities\nAbility to establish effective working relationships among team members and participate in solving problems and making decisions \nAbility to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written \nAbility to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information \nAbility to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information \nAbility to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of business rules for the core banking solution, Fiserv Signature Knowledge core banking processes supporting lending, deposits and investments Knowledge of relational data model. Experience in writing SQL statements for relational database management systems like SQL and Query SQL\nKnowledge of SDCL \nKnowledge of Agile development \nAbility to quickly learn new applications, processes, and procedures \nAnalytical skills, attention to detail, troubleshooting skills and problem solving skills \nAbility to map data from one core system to another support conversion related activities \nAbility to effectively conduct meetings, requirement gathering sessions and presentations \nNorthwest is an equal opportunity employer. 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