{"id":1951116,"url":"https://alion.io/job/northwest-bank-trust-coordinator","title":"Trust Coordinator","company":{"id":2384639,"name":"Northwest Bank","domain":"northwest.bank","url":"https://alion.io/company/northwest-bank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fishers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":68000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-22T03:55:49Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"IN0534 FishersJob Description\nThe Trust Coordinator is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of administrative and clerical support duties.\nEssential Functions\nFollow established and defined policies and procedures requiring sound reasoning, judgment and initiative\nCoordinate account documentation, including establishing, maintaining, and closing accounts on the trust accounting system\nCoordinate documentation and communication with Trust Operations\nVerify and/or process transactions, as directed\nInitiate specific transactions , as directed\nIdentify/resolve daily account/administrative issues\nAssist with special projects, seminars, and special events\nEnsure total document and data integrity\nOrganize and file correspondence and documentation\nManage personal workload/workflow\nOriginate and type correspondence/documentation\nAnswer the telephone\nIdentify and resolve customer/operational issues\nAssist customers, as needed\nPartner with Trust personnel and operational staff\nGenerate customer documents and agreements, as directed\nInput new account system information\nMonitor overdrafts and excess cash balances in Trust Accounts\nMonitor the timely processing of transfers when opening/closing accounts\nProcess distributions requests and bill payments for clients, as directed\nCheck previous days operational transactions\nMonitor receipt of new account assets and money\nMonitor receipt of closing account assets and money\nUpdate current client system information to operations\nDeposit/post all transactions\nProvide assistance/training to other personnel\nContribute to various committees (as requested)\nPerform Committee Secretary duties (as assigned)\nMonitor and reconcile daily balance sheets, including those that come from outside record keepers\nCoordinate and monitor all incoming rollovers into designated plan\nProvide administrative support for all Account Managers/Trust Officers\nAssist with audits and special projects as needed\nRecommend improvements to procedures\nProvide appropriate customer service levels\nMinimizing departmental non-payroll costs\nMaximize technology tools available\nEnsure accuracy of financial data\nCommunicate problems or areas requiring attention to manager Additional Essential Functions\nEnsure compliance with Northwest’s policies and procedures, and Federal/State regulations\nNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency\nWork as part of a team\nWork with on-site equipment Safety and Health for those without supervisory duties\nAbide by the rules of the safety and loss prevention program\nPerform work tasks in a safe manner\nReport any and all injuries to supervisor\nKnow what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience 3 - 5 years customer service experience General Employee Knowledge, Skills, and Abilities\nAbility to establish effective working relationships among team members and participate in solving problems and making decisions \nAbility to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written\nAbility to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information \nAbility to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information \nAbility to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Ability to work with PC's, word processing and spreadsheets Skill in telephone etiquette Clerical aptitude \nNorthwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":4385,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-06T10:04:19Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.528,"p_room":0.28,"age_days":83,"expected_fill_days":32,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/northwest-bank-trust-coordinator","json_url":"https://alion.io/job/northwest-bank-trust-coordinator.json","meta":{"generated_at":"2026-10-22T09:05:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2384639},"rest":"https://alion.io/mcp/rest/get_company?id=2384639"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthwest-bank-trust-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthwest-bank-trust-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthwest-bank-trust-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northwest-bank-trust-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthwest-bank-trust-coordinator"}]}