{"id":4278274,"url":"https://alion.io/job/northwestern-medicine-program-manager-security-services","title":"Program Manager-Security Services","company":{"id":4279,"name":"Northwestern Medicine","domain":"nm.org","url":"https://alion.io/company/northwestern-memorial-healthcare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McHenry, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41,"max":57,"currency":"USD","period":"hour","gross":null,"usd_annual":114000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T15:55:54Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:41:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?\n The Program Manager, Security Services reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.\nThe Program Manager, Security Services is responsible to lead overall daily operations of a specifically assigned hospital site Security Services Department. They support and advise the Manager, Security Services for the region on administrative, operational and financial activities. The Program Manager, Security Services develops and uses data analytics as a tool to track department performance and guide decision making.\nThis role manages security operations and systems for their assigned hospital and off-site locations. They are accountable for campus security strategies, emergency preparedness and response, oversight for their hospital Security Services team, maintaining hospital security systems, partners with outside law enforcement agencies, and collaborates with various NM leaders to cultivate a safe and secure environment for patients, staff and visitors. This role supports the long-term strategies encompassing security operations in all owned buildings.\nRESPONSIBILITIES\nManages and maintains all security operations and systems related to their regional hospital, clinical medical office building, commercial and residential real estate portfolio.\nEnsures the security, safety, and customer service for patients, visitors, physicians and employees.\nResponds definitively and effectively to campus security breaches.\nOversees security incident response planning and investigation of breaches. Assists with corrective action and legal matters associated with such breaches.\nManages the annual budget and management plan for their hospital Security Services portfolio.\nEnsures the day-to-day operations align with the strategic and operational goals for the region and system. \nIdentifies and mitigates security risks and leverages existing procedures and tools to assist in resolution.\nDevelops and maintains relationships with key internal partners to promote a safe and secure environment for Northwestern Medicine properties.\nSupports major Security Services related projects and physical security technologies, including various access control, alarm, and video surveillance systems. This also includes IT and data security systems and various other related systems. \nEnsures the Hospital Security Services department meets compliance and regulatory standards including: Environment of Care (EOC), Joint Commission, and Illinois Emergency Management Association (IEMA). \nEnsures integrity and timely reporting of security metrics to leadership.\nComplies with security laws, regulations, and contract requirements.\nDirects subordinates in enforcing compliance, and maintains relationships with law enforcement, regulatory agencies and other issuers of security requirements.\nPartners with all external law enforcement agencies to carry out duties within Northwestern Medicine properties. \nResponsible for hospital physical security systems including but not limited to: CCTV, card access systems, radios, lock hardware, safes, code blue stations, security operations center (SOC) technology (as applicable), electronic rounding system (ERS), infant protection systems, and emergency mass communications systems. \nCreates and maintains a physical security inventory for all systems and devices.\nDevelops and ensures the execution of security policy, procedures, programs and guidelines.\nManages the hospital Security Services staff and fosters an environment of support, learning, teamwork, trust and integrity. \nSupports system leadership with the implementation of new or enhanced procedures to facilitate a smooth transition without causing operational disruptions.\nSupport the regional Manager with meeting preparations, scheduling, maintaining department physical security documentation, initiatives, and other duties as assigned.\nProvides project management for key initiatives and system goals.\nEnsures all direct reports have required training completed, assist in the correction of deficiencies and ramifications of non-compliance as necessary.\nResponsible for deploying and utilizing appropriate Security Services resources within the system as directed.\nServes as primary contact for departmental reference of site security staff.\nAssists regional Manager with hiring, terminations, and corrective action.\nDevelops site and building specific security procedures and policies\nConducts ongoing inspections of staff, including uniforms, documentation, and job knowledge.\nOversees the schedule, conduct, documentation, and review of all Security Services related drills.\nConducts regular rounds to ensure relationships with Security Services staff and customers.\nResponds to emergency situations as needed including security event monitoring and management of operations.\nMaintains constant communication with the regional Manager as it relates to day-to-day operations.\nAssists with annual employee reviews, midyear employee reviews, and competency evaluations.\nOther duties as assigned in support of regional and organizational priorities.\n Required:\nHigh-school diploma or GED\nSuccessful completion of the IAHSS Basic exam within 90 days of hire\nSuccessful completion of the IAHSS Advanced exam within 180 days of hire\nSuccessful completion of the Supervisor exam within 270 days of hire\nMaintain IAHSS Basic, Advanced and Supervisor certifications\nInterpersonal and communication skills necessary to interact effectively with a variety of individuals.\nWriting skills necessary to complete reports and paperwork that meet departmental standards.\n5+ years of experience in a health care safety and security role or related experience\n5+ years of leadership experience\nStrong problem-solving and process improvement skills\nValid driver’s license\nPhysical ability and knowledge on how to operate a motor vehicle\nMay require Trustworthy and Reliable requirements of NRC Order EA-12-194 depending on area of responsibility\n Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.\nBackground Check\nNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.\nArtificial Intelligence Disclosure\nArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.\nBenefits\nWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.\nClick on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits\nPlease refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.\nIf sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.","description_format":"text","description_chars":8497,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-11-13T19:41:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":8,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-13T20:39:39Z"},"pay":{"stated_usd_annual":114000,"is_top_pay":false},"html_url":"https://alion.io/job/northwestern-medicine-program-manager-security-services","json_url":"https://alion.io/job/northwestern-medicine-program-manager-security-services.json","meta":{"generated_at":"2026-11-13T20:39:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41198,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4279},"rest":"https://alion.io/mcp/rest/get_company?id=4279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnorthwestern-medicine-program-manager-security-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnorthwestern-medicine-program-manager-security-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnorthwestern-medicine-program-manager-security-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/northwestern-medicine-program-manager-security-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnorthwestern-medicine-program-manager-security-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4278274}},{"tool":"search_jobs","arguments":{"company":"nm.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4278274},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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