Biomedical Engineer

To ensure the safe, reliable, and efficient operation of all medical equipment and associated biomedical systems at Norvik Hospital Ltd through effective installation, inspection, maintenance, calibration, troubleshooting, and repair. The Biomedical Engineer will support the delivery of quality patient care by ensuring that medical equipment is functional, safe, compliant with applicable standards, and available for use when required.

Key Responsibilities

A. Medical Equipment Maintenance and Repair

• Perform routine preventive maintenance, inspection, testing, and corrective maintenance of medical equipment.
• Diagnose equipment faults and carry out timely repairs to minimise downtime.
• Ensure the proper functioning of medical equipment, including patient monitors, infusion pumps, suction machines, ECG machines, defibrillators, anaesthesia machines, ventilators, sterilisation equipment, laboratory equipment, and other hospital devices.
• Maintain accurate maintenance schedules and ensure all equipment is serviced in accordance with manufacturers’ recommendations.
• Coordinate specialised repairs and servicing with authorised external service providers where necessary.
• Verify the safety and functionality of equipment before returning it to clinical use.

B. Installation, Testing and Commissioning

• Participate in the installation, testing, commissioning, and acceptance of new medical equipment.
• Confirm that equipment meets the required technical specifications and safety standards before being put into service.
• Coordinate with suppliers and service providers during equipment installation and commissioning.
• Ensure appropriate equipment placement, electrical connections, environmental conditions, and operational requirements are met.
• Conduct performance and safety tests following repairs, servicing, or relocation of equipment.

C. Equipment Calibration and Quality Assurance

• Coordinate and perform equipment calibration and performance verification in accordance with manufacturer requirements and applicable standards.
• Maintain calibration records and ensure calibration certificates are available where required.
• Identify equipment that does not meet performance or safety requirements and recommend appropriate corrective action.
• Ensure defective or unsafe equipment is clearly labelled, withdrawn from service where necessary, and reported to the relevant department.
• Support internal quality audits, clinical safety inspections, and equipment performance assessments.

D. Medical Equipment Inventory and Asset Management

• Maintain an up-to-date inventory of all medical equipment, including serial numbers, model numbers, locations, acquisition dates, warranty details, and maintenance history.
• Maintain individual equipment service records and technical documentation.
• Monitor equipment utilisation, condition, service life, and replacement requirements.
• Advise management on equipment upgrades, replacement, repair, and procurement priorities.
• Track warranties, service contracts, spare parts, and consumables required for equipment maintenance.
• Support the preparation of annual biomedical equipment maintenance and replacement plans.

E. Patient and Staff Safety

• Ensure medical equipment is operated and maintained in accordance with applicable electrical, mechanical, and clinical safety requirements.
• Identify and report equipment-related risks that may affect patients, staff, or hospital operations.
• Investigate equipment failures and incidents, document findings, and recommend preventive measures.
• Support compliance with infection prevention and control requirements during equipment maintenance, particularly in critical care, theatre, laboratory, and other clinical areas.
• Ensure equipment maintenance activities are conducted without compromising patient safety or interrupting essential clinical services.
• Follow hospital policies on occupational health and safety, electrical safety, and safe handling of equipment.

F. User Training and Technical Support

• Provide technical support to doctors, nurses, laboratory personnel, and other healthcare professionals on the safe and proper use of medical equipment.
• Conduct equipment orientation and basic operational training for relevant hospital staff.
• Develop or support the development of user guides, equipment operating procedures, and maintenance instructions.
• Respond promptly to equipment-related complaints and provide practical solutions.
• Advise clinical departments on appropriate equipment handling, storage, cleaning, and routine user checks.

G. Procurement and Supplier Coordination

• Provide technical specifications for the procurement of medical equipment, spare parts, and accessories.
• Participate in the technical evaluation of equipment quotations and supplier proposals.
• Verify delivered equipment against approved specifications and purchase documentation.
• Liaise with vendors, manufacturers, contractors, and service providers regarding equipment servicing, repairs, warranties, and technical support.
• Advise management on the suitability, reliability, maintainability, and lifecycle costs of proposed equipment purchases.

H. Documentation and Reporting

• Maintain accurate records of preventive maintenance, breakdowns, repairs, calibration, inspections, and equipment performance.
• Prepare periodic reports on equipment availability, downtime, recurring faults, maintenance costs, and outstanding technical issues.
• Report major equipment failures, safety concerns, and service interruptions promptly to the appropriate supervisor.
• Maintain records of spare parts, equipment manuals, service contracts, and technical correspondence.
• Ensure biomedical engineering documentation is properly filed and readily available for audits and inspections.

I. Compliance and Continuous Improvement

• Ensure biomedical engineering activities comply with applicable Ugandan laws, regulatory requirements, relevant standards, and hospital policies.
• Keep abreast of developments in medical technology, equipment safety, and maintenance practices.
• Recommend improvements to maintenance procedures, equipment management systems, and departmental workflows.
• Participate in hospital quality improvement initiatives, audits, risk assessments, and accreditation activities.
• Perform any other duties related to biomedical engineering as may reasonably be assigned by management.

Qualifications

• Bachelor’s Degree in Biomedical Engineering or an equivalent recognised qualification in Biomedical Engineering.
• Registration, licensing, or recognition by the relevant professional or regulatory body in Uganda, where applicable.
• Additional training in medical equipment maintenance, calibration, electrical safety, or healthcare technology management will be an added advantage.

Experience

• At least five (5) years of relevant working experience in biomedical engineering, preferably in a hospital or other healthcare facility.
• Demonstrable experience in preventive maintenance, troubleshooting, repair, and performance testing of medical equipment.
• Experience working with critical care, theatre, laboratory, diagnostic, and general medical equipment will be an added advantage.

Skills & Competencies

Performance will be assessed against the following indicators:

1. Equipment uptime: Percentage of medical equipment available and functional when required.
2. Preventive maintenance compliance: Percentage of scheduled maintenance activities completed on time.
3. Breakdown response time: Timeliness in responding to reported equipment faults.
4. Repair turnaround time: Time taken to restore defective equipment to safe working condition.
5. Calibration compliance: Percentage of equipment requiring calibration that is calibrated within the prescribed intervals.
6. Equipment safety: Number and severity of preventable equipment-related safety incidents.
7. Documentation accuracy: Completeness and accuracy of equipment inventory, maintenance, and service records.
8. Cost management: Effective control of repair, maintenance, and spare-parts costs without compromising safety or quality.
9. Internal customer satisfaction: Feedback from clinical departments on the quality and timeliness of technical support.
10. Regulatory compliance: Adherence to applicable technical, safety, and documentation requirements.

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