{"id":3947987,"url":"https://alion.io/job/nov-inside-sales-representative-2","title":"Inside Sales Representative","company":{"id":1814757,"name":"NOV","domain":"nov.com","url":"https://alion.io/company/nov-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":83,"ghost_share":0,"stale_share":0.59,"repost_share":0.024,"time_to_fill_p50_days":40,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-06T20:55:28Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T23:10:30Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"XL Systems, NOV supplies the onshore and offshore oil and gas drilling industry with connector products for\nconductor and surface casing strings. The Inside Sales Representative supports customers and the sales team\nby coordinating customer inquiries, quotations, order processing, and communication with internal\ndepartments. The role completes a range of mainly straightforward assignments using established procedures\nand guidelines, while building knowledge of the company’s products, processes, and customers. The\nrepresentative receives a moderate level of guidance, resolves routine issues within established guidelines, and\nescalates exceptions or matters outside their authority.\n DUTIES & RESPONSIBILITIES:\nThe Inside Sales Representative supports customer inquiries, quotations, order processing, and related\ncommunications under established procedures and with moderate guidance. The role works with account\nmanagement and internal departments to support customer needs and timely order execution.\nCustomer and sales support\nRespond to customer inquiries; coordinate quotes, bid clarifications, and post-award communication\nwith account management and internal teams.\nClarify customer requests, communicate approved commitments, maintain professional relationships,\nand follow open issues through resolution.\nReview customer requirements under established procedures, document clarifications, and route\nexceptions or approvals to the appropriate authority.\nParticipate in customer calls, bid meetings, kickoffs, expediting discussions, and test visits as needed.\nQuote, order, and delivery coordination\nProcess quotes and orders, including order entry, customer documentation, and communication of\nrequirements to affected departments.\nCoordinate with legal, engineering, finance/tax, supply chain, manufacturing, project coordination, and\nother functions to obtain information and support delivery commitments.\nMaintain current records in Syteline and other approved systems; participate in production and project\nmeetings as needed.\nSupport contract variations, pricing clarifications, invoice follow-up, and post-award requests within\nestablished procedures. Escalate nonstandard terms, pricing exceptions, and risks to deadlines, cost,\nquality, or customer commitments.\nTeamwork and process improvement\nWork collaboratively with colleagues to support consistent customer service and order execution. Share\ninformation, suggest process improvements, and raise delays, errors, or recurring issues to the manager.\nCompliance, safety, and other duties\nFollow established procedures, specifications, quality requirements, and NOV Quality, Health, Safety, and\nEnvironmental policies. Promptly report hazards, participate in required training and continuous\nimprovement activities, and perform other duties consistent with the role as assigned by the Global Inside\nSales Manager.\n Skills and capabilities\nStrong organization, prioritization, follow-through, attention to detail, and numerical and analytical skills.\nClear written and verbal communication; able to build constructive relationships with customers,\nsuppliers, account teams, and internal functions.\nCustomer service and problem-solving skills; sound judgment to recognize when a question, risk, or\nrequested exception requires escalation.\nWorking knowledge of quote-to-order processes, customer service, contract requirements, or related\nsales support activities.\nAbility to learn company products, systems, and procedures and apply established guidelines to routine\nassignments.\nComputer literacy, including Microsoft Excel, Word, and Outlook; working knowledge of CRM and ERP\nsystems. Knowledge of Syteline or integrated business systems is an advantage.\nQualifications and experience\nRelevant experience in inside sales, customer service, sales support, quoting, order management, or a\nrelated commercial role.\nRelevant degree or equivalent practical experience; working knowledge of contract management or\ncommercial operations is desirable.\nAbility to develop knowledge of the global oil and gas market, company products and services, and\nrelevant competitors.\nExperience with large OD conductor/casing or OCTG is preferred; Line Pipe Connection Systems or Oil\nCountry Tubular experience is desirable.\nFlexibility to support work outside standard office hours when customer or operational needs require it.","description_format":"text","description_chars":4384,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-08T23:10:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":40,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-09T00:38:27Z"},"pay":null,"html_url":"https://alion.io/job/nov-inside-sales-representative-2","json_url":"https://alion.io/job/nov-inside-sales-representative-2.json","meta":{"generated_at":"2026-11-09T00:38:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1370,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814757},"rest":"https://alion.io/mcp/rest/get_company?id=1814757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnov-inside-sales-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnov-inside-sales-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnov-inside-sales-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nov-inside-sales-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnov-inside-sales-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3947987}},{"tool":"search_jobs","arguments":{"company":"nov.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3947987},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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