{"id":2566653,"url":"https://alion.io/job/nov-sustaining-software-engineer","title":"Sustaining Software Engineer","company":{"id":1814757,"name":"NOV","domain":"nov.com","url":"https://alion.io/company/nov-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":79,"ghost_share":0,"stale_share":0.962,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":196000,"period":"year","method":"role_country_seniority_unknown","sample_n":8485},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"VirtualBox","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-08-18T20:16:56Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-10-16T19:45:53Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Join our team as a Sustaining Software Engineer and contribute to our Digital Product and Automation initiatives. You'll provide crucial support and expertise, enhancing our NOVOS Automation Drilling Platform and improving field deployment processes. Your impact will drive product reliability and operational efficiency.\n Provide second-level technical support for software products and automation systems, ensuring efficient issue resolution.\nUtilize Jira Service Management to track, prioritize, and resolve issues, maintaining an organized approach.\nConduct root cause analysis on software and system issues, proposing effective solutions for field-identified problems.\nDevelop and maintain customer-specific software configurations, ensuring optimal performance and customization.\nDrive continuous improvements to deployment processes and support tools, streamlining operations.\nEngage in software development and enhancements, creating advanced diagnostic utilities for field support.\nMaintain and update virtualized test and training environments, ensuring accurate representations for testing.\nCollaborate with customers and internal teams to identify product improvement opportunities, enhancing reliability.\nUpdate firewall configurations and security policies using approved scripting and automation tools.\nAdminister web applications, manage user access, and release configuration files for seamless application deployments.\n Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.\nExperience supporting industrial automation, control systems, or complex software applications is essential.\nStrong troubleshooting skills and expertise in root cause analysis for integrated software and hardware systems.\nKnowledge of networking architecture, firewall administration, and troubleshooting is a must.\nExperience administering Linux-based systems and familiarity with AWS cloud services is preferred.\nExperience with web application administration, user access management, and configuration management.\nProficiency in SQL, Linux, Python, and virtualization technologies (VirtualBox, VMware, or Hyper-V).\nField experience supporting industrial automation systems is an asset.\nExcellent communication skills for effective collaboration across cross-functional teams.\nWillingness to travel domestically and internationally as required for customer support and field deployments.","description_format":"text","description_chars":2434,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-14T22:01:06Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.254,"p_room":0.28,"age_days":58,"expected_fill_days":25,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nov-sustaining-software-engineer","json_url":"https://alion.io/job/nov-sustaining-software-engineer.json","meta":{"generated_at":"2026-10-16T20:44:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814757},"rest":"https://alion.io/mcp/rest/get_company?id=1814757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnov-sustaining-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnov-sustaining-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnov-sustaining-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nov-sustaining-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnov-sustaining-software-engineer"}]}