{"id":3474246,"url":"https://alion.io/job/nov-technical-sales-support","title":"Technical Sales Support","company":{"id":1814757,"name":"NOV","domain":"nov.com","url":"https://alion.io/company/nov-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":73,"ghost_share":0,"stale_share":0.822,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Junction, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-29T14:08:11Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T14:39:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Technical Sales/Support Representative is responsible for the collection of data from daily field reports and ensuring that the System Operators are competent in inputting the required information on a daily basis. They are responsible for validating and organizing the data received as well as interpreting the data and provide insight to Customers through face-to-face and/or virtual meetings. Must be well versed with NOV equipment and understand the process of Solids Control/Waste Management equipment. They are also responsible for the bid-generating process and be a technical presence in Operations meetings.\n Generate Quotes\nDistribute & present data to customers\nSupport and train Operators on proper data entry, reporting requirements, and system usage to maintain consistent data quality.\nProvide technical support and troubleshooting for NOV Solids Control and Waste Management equipment in field and remote environments.\nAnalyze operational data to identify performance trends, inefficiencies, and potential equipment or process issues.\nServe as a technical resource to Operations teams by providing recommendations to optimize equipment performance and operational efficiency.\nAssist with root cause analysis of equipment or process failures and support implementation of corrective actions.\nParticipate in Operations meetings to provide technical input, performance updates, and operational insights.\nCoordinate with field personnel, engineering, and operations management to resolve technical issues in a timely manner.\nEnsure operational practices align with company standards, safety requirements, and customer expectations.\nSupport continuous improvement initiatives by documenting lessons learned, best practices, and technical recommendations.\nComplete retorts and Particle Size Distribution tests as needed\nComplete Weekly/monthly/quarterly reports\nOrganize and maintain logs and files\nPlan upcoming projects and handover to Operations\nOften visit rigs to train and discuss KPI with Operators \nOther duties as assigned\n Solids Control & Waste Management knowledge\nAdvanced computer skills: Excel, Word, PDF, Power Bi, & Visio\nOperational data analysis\nTechnical writing\nTechnical problem solving\nAttention to detail\nAccountability\nCommunication skills\nAdaptability\nContinuous improvement mindset\nTraining & knowledge sharing\nTeamwork\nValid Driver’s License\nAble to Travel\nEffective Communication Skills\nBasic Computer Skills\nSolids Control Experience (preferred) \nPay Range:\n$90,000-$110,000 Depending upon experience","description_format":"text","description_chars":2540,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Petroleum & Mining Engineering","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-29T18:17:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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