{"id":2246842,"url":"https://alion.io/job/nova-greece-nmc-operator","title":"NMC Operator","company":{"id":55555,"name":"Nova Greece","domain":"nova.gr","url":"https://alion.io/company/nova-greece","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":100},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-20T01:33:10Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking \"NMC Operator ” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department ”.\nYou have a challenging mission for:\nUndertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the 24-hrs supervision.\nWhat will you do:\nReceive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.\nAct as the primary interface of the Network Management Centre for intra-departmental and external communications.\nExecute planned tasks as required by NMC management.\nMake use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.\nEscalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.\nReceive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.\nInform Customer Service of problems in the network leading to service outages.\nWhat will you get:\nWellness programs to keep yourself fit.\nMobile voice and data to talk.\nDiscounts on Nova Fixed / Mobile / TV for you, friends, family.\nPrivate Insurance program to check up your health\nToddlers allowance to daycare your kids","description_format":"text","description_chars":1454,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-11T02:09:02Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.32,"p_room":0.28,"age_days":80,"expected_fill_days":22,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/nova-greece-nmc-operator","json_url":"https://alion.io/job/nova-greece-nmc-operator.json","meta":{"generated_at":"2026-10-20T05:05:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55555},"rest":"https://alion.io/mcp/rest/get_company?id=55555"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnova-greece-nmc-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnova-greece-nmc-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnova-greece-nmc-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nova-greece-nmc-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnova-greece-nmc-operator"}]}