Senior Product Manager - Digital Services

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and strategic thinking Digital Services Product Lead to be part of our Product team.

You have a challenging mission for:

Building, growing and monetizing a portfolio of digital services, shaping product strategy, driving innovation, and delivering integrated propositions that enhance customer experience and business performance.

What you will do:

• Build, grow and monetize a portfolio of digital services
• Shape the digital product strategy ensuring alignment with customer needs, business priorities and commercial goals
• Develop deep understanding of customer behaviors, operational challenges, and digital maturity levels by deep diving into customer insights through research, interview, market intelligence and feedback loops
• Drive product innovation aligned with market trends, customer pain points, and commercial objectives.
• Identify, evaluate, and onboard third-party digital services
• Build integrated service propositions that complement core connectivity offerings.
• Manage the full product lifecycle from concept and business case development to launch, optimization, and retirement.
• Lead and evolve the digital product chapter, building a culture of accountability, ownership and disciplined execution
• Lead relationships with external solution providers, evaluate based on customer value, scalability, and commercial viability and negotiate commercial models, services levels, and partnership agreements
• Influence effectively across teams, and stakeholders, navigating complex environments and removing blockers to maintain momentum
• Design and end to end execute go to market strategy; define bundles, enable sales channels, orchestrate internal stakeholders to define communication strategy
• Define business case and pricing strategy
• Monitor product performance, customer adoption, engagement, and profitability
• Ensure seamless customer journeys across acquisition, onboarding, activation, support, and renewal.

It would be great if you have:

• Strong product management experience in telecommunications, technology, SaaS, or digital services
• Demonstrated ability to translate customer insights into commercial product propositions.
• Strong understanding of digital ecosystems and third-party partnership models.
• Commercially minded with analytical and strategic thinking capabilities.
• Excellent stakeholder management and cross-functional collaboration skills.
• Familiarity with agile methodologies and digital product development practices.

What you will get:

• Annual Bonus to celebrate your achievements.
• Wellness programs to keep yourself fit.
• Mobile voice and data to talk.
• Discounts on Nova Fixed / Mobile / TV for you, friends, family.
• Flexy work from home to balance your life.
• Private Insurance program to check up your health.
• Toddlers allowance to daycare your kids.