{"id":2107217,"url":"https://alion.io/job/nova-plastic-surgery-front-desk-coordinator","title":"Front Desk Coordinator","company":{"id":697994,"name":"NOVA Plastic Surgery","domain":"novaplasticsurgery.com","url":"https://alion.io/company/novaplasticsurgery","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ashburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T20:03:31Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-11-12T15:36:06Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Overview\nNova Plastic Surgery and Dermatology, is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our team. In this full-time role, you will be the first point of contact for our patients and play a key part in creating a seamless and exceptional experience from the moment they arrive or call. This position is ideal for someone who thrives in a fast-paced environment, excels at multitasking, and takes pride in delivering outstanding customer service. Weekend and evening availability is required.\nKey Responsibilities\nGreet patients and visitors with professionalism, warmth, and efficiency.\nAnswer and manage a multi-line phone system; direct calls and provide exceptional customer service.\nSchedule appointments for all providers across all locations.\nConvert new leads into appointments and complete thorough follow-up with prospective patients.\nMaintain a clean, organized, and efficient front desk and lobby environment.\nManage check-in/check-out processes, including collecting payments and ensuring accurate documentation.\nAssist with administrative and office tasks that support smooth day-to-day operations.\nCollaborate closely with fellow team members to ensure a cohesive, supportive work environment.\nUphold strict confidentiality and compliance with all HIPAA regulations.\nRequired Qualifications\nAssociate’s degree or 3+ years of relevant front office or administrative experience.\nPrevious experience in a medical front desk, receptionist, or customer service role.\nStrong verbal and written communication skills.\nAbility to multitask effectively in a fast-paced setting.\nExceptional attention to detail and ability to prioritize tasks.\nProfessional appearance, positive attitude, and a strong patient-service mindset.\nExperience with scheduling software or EMR systems preferred.\nComfortable managing a high volume of phone calls and patient inquiries.\nWork Environment\nFast-paced, patient-centered setting with a focus on high-quality care.\nPredominantly will work at SkinLab; must be comfortable working at other locations as needed.\nSupportive, collaborative team culture with an emphasis on professionalism and positivity.\nAdditional Requirements\nWeekend availability is required \nStrong commitment to providing an exceptional patient experience.\nSubmission of three professional references.\nIf you are passionate about delivering exceptional service and want to be part of a high-energy, growing practice, we invite you to apply and join the NOVA Plastic Surgery and Dermatology team!","description_format":"text","description_chars":2547,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Aesthetic Medicine & Plastic Surgery"],"lifecycle":[{"event":"open","at":"2026-10-08T20:50:50Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.611,"p_room":0.55,"age_days":34,"expected_fill_days":26,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/nova-plastic-surgery-front-desk-coordinator","json_url":"https://alion.io/job/nova-plastic-surgery-front-desk-coordinator.json","meta":{"generated_at":"2026-11-12T15:53:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33252,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697994},"rest":"https://alion.io/mcp/rest/get_company?id=697994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnova-plastic-surgery-front-desk-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnova-plastic-surgery-front-desk-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnova-plastic-surgery-front-desk-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nova-plastic-surgery-front-desk-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnova-plastic-surgery-front-desk-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2107217}},{"tool":"search_jobs","arguments":{"company":"novaplasticsurgery.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2107217},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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