{"id":827016,"url":"https://alion.io/job/nova-team-leader-2","title":"Team Leader","company":{"id":720657,"name":"Fashionnova","domain":"fashionnova.com","url":"https://alion.io/company/fashionnova","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":20,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":80000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2025-09-08T19:10:43Z","employer_posted_date":"2025-10-07","last_verified_at":"2026-11-03T23:48:24Z","board_verified":true,"closed_at":null,"days_open":421,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":420},"description":"AFS is hiring a Team Leader for the Client Relations Team. The focus of this position is managing a team of professionals to meet firm goals. The Team Leader is responsible for training, goal setting, creating a positive work environment for junior staff, and performance reviews for the team members. Team leaders typically have input into setting policies and are expected to champion AFS culture and goals. Team leaders are evaluated primarily on the success of their team. For this position, an individual must have a minimum ten years of industry experience and five years of supervisory experience. \nJob Responsibilities:\nManage a team of 6-8 staff members, which will include some combination of Senior Account Managers, Account Managers and Associate Account Managers. Management will include ensuring client satisfaction of the clients assigned to the team, managing the team to meet AFS’s performance metrics, providing training and feedback to team members, and completing salary and performance reviews\nMust be a champion for AFS values and policies\nAssist in training staff members throughout the year\nResolve a minimum of 50% of service issues escalated by team members\nKeep current with new regulations and legislation as well as an awareness of proposed regulations and legislation\nAssist with a minimum of three AFS client/broker outreach initiatives throughout the year, such as live seminars, webinars, or special AFS events\nAssist team members with annual client reviews\nMaintain a caseload of about 50 clients\nProvide design and consulting services to plans assigned to the team\nCultivate existing client relationships for plans assigned to the team\nCommunicate with principals, clients, financial advisors, attorneys, CPAs, and other professionals on plans assigned to the team\nQualifications: \n10+ years of experience in nondiscrimination testing\n5+ years of supervisory experience\nCredentials with a nationally recognized organization (ASPPA or NIPA)\nStrong knowledge of ERISA and Internal Revenue Code and Regulations\nStrong research and analytical skills\nExcellent written and verbal communication skills\nProficiency in MS Excel and MS Word\nSuperior organizational and coordination skills\nFlexibility, adaptability, and ability to multi-task\nKnowledge of Pension Pro is a plus\nCompensation and Benefits:\nBase Salary $80,000-$120,000\nSalaried, exempt\nMedical, dental, disability, and life insurance\nPaid time off\n401(k) plan with employer match\nWork Location/Hours:\nWork from home\nMust work from USA and be authorized to work for any US employer\nWe will supply all necessary computer equipment\nYou may choose a start time between 7:30 am and 8:30 am\nClick Here to review our Privacy 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