{"id":3782855,"url":"https://alion.io/job/novara-client-account-executive","title":"Client Account Executive","company":{"id":679743,"name":"Novara","domain":"novara.com","url":"https://alion.io/company/novara","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-03T18:45:57Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T06:48:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Description:\nThe Client Account Executive is responsible for managing, growing, and renewing a portfolio of existing Novara customers. This role focuses on building strong client relationships, identifying expansion opportunities, ensuring product adoption, and delivering a best-in-class customer experience. The ideal candidate excels at consultative selling in a SaaS environment and thrives in a fast-paced, quota-carrying role.\nResponsibilities:\nAccount Management and Growth:\nManage a defined book of business with responsibility for renewals, upsell, and cross-sell.\nDevelop strategic account plans to strengthen customer relationships and expand product usage.\nUncover customer needs and recommend Novara solutions that add measurable value.\nConsistently achieve or exceed revenue targets (renewal rate, expansion ARR, net retention).\nCustomer Engagement:\nServe as the primary point of contact for customer decision-makers and influencers.\nConduct regular business reviews to demonstrate ROI and ensure customer satisfaction.\nPartner with Customer Success, Product, and Support teams to resolve issues and reinforce value.\nAdvocate for customers internally and provide feedback to improve product and service offerings.\nSales Process and Execution:\nManage the full sales cycle for expansions and renewals, including scoping, pricing, negotiation, and close.\nMaintain accurate pipeline, forecasting, and activity tracking in CRM (e.g., Salesforce).\nPrepare and deliver compelling product demos and presentations tailored to customer goals.\nFollow Novara’s sales methodology to maintain consistency and high-quality interactions.\nKnowledge, Experience, Requirements:\nRequired:\n2-5+ years of experience in SaaS account management or inside/outside sales.\nProven track record of meeting or exceeding revenue targets.\nStrong consultative selling, communication, and negotiation skills.\nAbility to translate technical product features into business value.\nExcellent organizational skills and comfort managing multiple accounts simultaneously.\nPreferred:\nExperience with compliance, EHS, HR, or risk management software.\nFamiliarity with Salesforce or other enterprise CRM systems.\nExperience selling to SMB or mid-market customers.\nAbility to thrive in a metric-driven, high-growth environment.\nSuccess Criteria:\nRelationship Building\nBusiness Acumen\nStrategic Thinking\nProblem-Solving\nActive Listening\nAdaptability\nResults Orientation\nCompensation:\nAnnual On Target Earnings Range of 170k-190k\nAnnual Base Salary Range of 85k-95k","description_format":"text","description_chars":2541,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-05T01:45:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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