{"id":3782854,"url":"https://alion.io/job/novara-director-customer-sales","title":"Director, Customer Sales","company":{"id":679743,"name":"Novara","domain":"novara.com","url":"https://alion.io/company/novara","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-03T20:04:17Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-14T17:06:29Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Position Description:\nWe are seeking a bold, innovative, and metrics-driven Sales Director to lead a Customer Sales team in selling Novara’s suite of Environment, Health, & Safety (EHS), Training, and Contractor Management solutions. Reporting to the Vice President of Sales, you will partner with the Novara executive team and other cross-functional leaders to significantly increase Novara revenue streams and develop strategic prospecting programs to penetrate customer accounts in strategic growth industries such as (but not limited to) Manufacturing, Construction, Transportation, Utilities, Municipalities, & Hospitality. Novara has a modern software solution aimed directly at this incredibly large total addressable market with a track record of strong growth.\nYou will leverage your leadership, strategic, and tactical skills by working with marketing, product and other leaders to build a forward-thinking go-to-market (“GTM”) strategy and drive double digit organic growth. You will also provide the tactical coaching and development necessary to build a world-class sales team.\nResponsibilities:\nBecome an expert in solving problems that our prospective clients face which can be solved with Novara’s technology \nFoster an energetic, positive culture of high-performance, consistent motivation, effectiveness and results \nManage a team of 6 Commercial Account Executives with a primary focus on customer upsell and cross sell. \nWork with Sales Enablement and peer sales leaders to provide the team with ongoing training and coaching related to process, skills, best practices, systems, and career path \nEngage with, train on, deploy, and utilize modern sales tools such as SFDC, 6Sense, LinkedIn Sales Navigator, Salesforce Engage, and Einstein Conversation Insights. \nReport, track, and manage sales activities and results using Salesforce.com \nAccurately forecast revenue growth by analyzing key metrics around the sales pipeline \nEffectively execute a plan to cross-sell and up-sell current Novara Clients\nManage the team to exceed quota and foster professional development to create advancement opportunities for team members \nMaintain current knowledge of sales leadership processes and customer buying trends to increase pipeline growth \nResearch and understand current marketing campaigns to help the sales team execute against all objectives \nKnowledge, Experience, Requirements:\n3+ years of proven Sales leadership and success building a highly successful team within a SaaS software company environment \nMust have experience selling or managing a team responsible for generating their own pipeline to achieve bookings target. \nDemonstrated background effectively using and deploying modern sales prospecting tactics \nDemonstrable track record achieving targets both individually and for the team \nAbility to look around the corner - anticipate problems of a growing organization before they surface \nPolished, confident presenter to support roll out of high visibility initiatives \nGreat organizational skills: can put together a plan, articulate that plan to key stakeholders and execute it to quality and a deadline \nAbility to motivate others and achieve results \nExcellent organizational, time-management and prioritization skills \nTeam leader with strong interpersonal skills and the ability to effectively inform, motivate, and organize a multi-person sales effort \nExperience selling into one of the core verticals listed above is especially valued \nExperience managing teams or selling into small to mid-sized organizations is also especially valued \nAbility to thrive within a challenging and fast paced business environment \nSuccess Criteria:\nStrategist - develop strategies and tactical plans to enable and accomplish growth objectives \nCoach - Inspire and motivate the team to excel both individually and as a group \nSuper salesperson - Drive and support deal cycles when necessary \nLeader - Drive accountability and a culture of productivity and success \nCompensation:\nAnnual Base Salary Range of 130k-150k\nAnnual On Target Earnings Range of 260k-300k","description_format":"text","description_chars":4087,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-05T01:45:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":10,"expected_fill_days":60,"reasons":["conf:3","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/novara-director-customer-sales","json_url":"https://alion.io/job/novara-director-customer-sales.json","meta":{"generated_at":"2026-11-14T21:43:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679743},"rest":"https://alion.io/mcp/rest/get_company?id=679743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnovara-director-customer-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnovara-director-customer-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnovara-director-customer-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/novara-director-customer-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnovara-director-customer-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3782854}},{"tool":"search_jobs","arguments":{"company":"novara.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3782854},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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