{"id":4056143,"url":"https://alion.io/job/novartis-internship-database-administratorsystem-administrator","title":"Internship Database Administrator/System Administrator","company":{"id":5824,"name":"Novartis","domain":"novartis.com","url":"https://alion.io/company/novartis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":76,"ghost_share":0,"stale_share":0.605,"repost_share":0.053,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Data Science","role_family":"Data Science","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1500,"max":6500,"currency":"MYR","period":"month","gross":true,"usd_annual":19248},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-11T02:21:47Z","employer_posted_date":null,"last_verified_at":"2026-11-11T02:21:47Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Administrative BPO Support\n Employment Type: Contract / Internship\n Location: Malaysia \n Department: Business Operations / Administration\n\n(Position is open to either contract / Internship, training will be provided to newbies)\n\nJob Purpose\nThe Administrative BPO Support role provides day-to-day administrative and operational support to ensure timely and accurate processing of business transactions, documentation, data maintenance, reporting, and stakeholder requests.\n\nThe role requires strong attention to detail, good organizational skills, and the ability to work with internal teams and external service providers in a structured corporate environment.\n\nKey Responsibilities\n\nProvide general administrative and operational support to the assigned business function.\n\nPerform data entry, record updates, document preparation, and maintenance of trackers.\n\nProcess and validate requests, forms, supporting documents, and other administrative transactions.\n\nMaintain accurate electronic records and ensure documentation is properly filed and readily retrievable.\n\nPrepare regular operational reports, status updates, and tracking reports.\n\nMonitor pending items and follow up with relevant stakeholders to ensure timely completion.\n\nCoordinate with internal teams, vendors, suppliers, and other external parties where required.\n\nSupport invoice, purchase order, timesheet, contract, or other administrative processes, depending on the assigned function.\n\nPerform data quality checks and identify missing or incorrect information for correction.\n\nSupport onboarding and offboarding administration where applicable.\n\nRespond to routine stakeholder queries and escalate complex matters to the appropriate team.\n\nHandle confidential business and employee information appropriately.\n\nFollow established SOPs, work instructions, compliance requirements, and internal policies.\n\nIdentify opportunities to improve administrative processes and operational efficiency.\n\nSupport ad hoc administrative tasks and projects as assigned.\n\nRequirements\nRequirements\nEducation\n\nDiploma or Bachelor's degree in Business Administration, Management, Human Resources, Finance, or a related discipline.\n\nRelevant experience may be considered in place of formal qualifications.\n\nExperience\n\nApproximately 1 to 3 years of experience in administration, shared services, operations, or BPO environments.\n\nExperience working in a multinational or corporate environment is an advantage.\n\nExperience supporting high-volume administrative transactions is preferred.\n\nProficient in English, (Japanese and Mandarin is added advantages)\n\nSkills & Competencies\n\nStrong attention to detail and accuracy.\n\nGood organizational and time-management skills.\n\nAbility to manage multiple requests and meet deadlines.\n\nGood written and verbal communication skills.\n\nComfortable working with multiple internal and external stakeholders.\n\nProficient in Microsoft Excel, Word, Outlook, and Teams.\n\nExperience using enterprise systems such as SAP, Workday, ServiceNow, or SAP Fieldglass would be an advantage, depending on the function.\n\nAble to work independently while following established processes and SOPs.\n\nStrong sense of 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