{"id":3671323,"url":"https://alion.io/job/novartis-manager-bsi-learning-capability-excellence","title":"Manager, BSI Learning & Capability Excellence","company":{"id":5824,"name":"Novartis","domain":"novartis.com","url":"https://alion.io/company/novartis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":73,"ghost_share":0,"stale_share":0.63,"repost_share":0.014,"time_to_fill_p50_days":25,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-03T09:11:04Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T10:16:30Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Description Summary\nThe Manager, Access Capabilities & Operations is responsible for advancing capability-building initiatives across the Access Excellence organization through the development of capability frameworks, learning strategies, and knowledge management practices. The role supports organizational effectiveness by driving structured learning programs, facilitating skill development, and enabling the adoption of best practices. The incumbent leads initiatives such as Access Academies, skill-gap assessments, knowledge repositories, and communities of practice to strengthen workforce capabilities, promote knowledge sharing, and support continuous improvement across teams and regions.Job Description\nRole Purpose\nLead capability-building and knowledge management initiatives that strengthen organizational capabilities, accelerate skill development, and promote adoption of best practices across the Access Excellence organization.\nKey Responsibilities\nDevelop and continuously enhance capability frameworks that define critical skills, competency expectations, and development pathways across Access Excellence.\nDesign and implement learning strategies that build functional, technical, and leadership capabilities aligned with organizational priorities.\nLead the development, governance, and continuous improvement of Access Academy programs to support structured learning and professional development.\nConduct capability and skill-gap assessments to identify development opportunities and inform targeted learning and upskilling plans.\nEstablish and maintain best-practice repositories, methodologies, case studies, and reusable assets to enable consistency and organizational learning.\nDevelop and manage playbooks, toolkits, and guidance materials that support standardized execution and adoption of Access Excellence practices.\nDrive knowledge-transfer initiatives, lessons-learned sessions, and communities of practice to facilitate sharing of expertise and institutional knowledge.\nPartner with stakeholders to identify capability needs and ensure effective deployment of learning and knowledge management initiatives.\nMonitor learning adoption, capability development, and program effectiveness through KPIs, feedback mechanisms, and reporting dashboards.\nEssential Requirements:\nDelivery and adoption of capability frameworks across Access Excellence.\nParticipation, completion, and effectiveness of Access Academy and learning programs.\nCompletion of capability assessments and implementation of development plans.\nUtilization and impact of knowledge repositories, playbooks, and learning assets.\nEffectiveness of knowledge-sharing initiatives and communities of practice.\nStakeholder satisfaction with capability-building and learning initiatives.\nImprovement in capability maturity, workforce readiness, and skill development outcomes.\nTimeliness and quality of learning, knowledge management, and reporting deliverables.\nContribution to organizational effectiveness and continuous improvement initiatives.\nIdeal Background\nEducation\nMaster's degree in Life Sciences, Healthcare Management, Organizational Development, Learning & Development, or a related discipline.\nProfessional certifications in Learning & Development, Change Management, Knowledge Management, Project Management, or Organizational Effectiveness are desirable.\nLanguages\nFluent in English (written and spoken).\nDesirable Requirements:\n7-10 years of experience in Capability Building, Learning & Development, Knowledge Management, Organizational Effectiveness, Business Operations, Market Access Operations, or related functions.\nExperience developing and implementing capability frameworks, competency models, or learning programs.\nProven experience designing and managing training curricula, capability academies, or workforce development initiatives.\nExperience conducting capability assessments and translating insights into targeted development plans.\nKnowledge of knowledge management principles, best-practice sharing, and organizational learning methodologies.\nExperience developing playbooks, training materials, toolkits, and knowledge resources.\nStrong stakeholder management and collaboration skills across cross-functional teams.\nStrong project management, communication, and facilitation capabilities.\nPharmaceutical, healthcare, consulting, or life sciences industry experience preferred.\nSkills Desired\nBusiness Dashboards, Business Management, Category Management, Data Analysis, Data Analytics, Databasing, Finance, Health Economics, Health Technology Assessment (HTA), Micro Focus Quality Center, Public Health, Quality Control (QC), Structured Query Language (SQL)","description_format":"text","description_chars":4685,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Oncology Therapeutics","Neurology & CNS Therapeutics","Immunology & Inflammation Therapeutics","Cardiometabolic 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