{"id":2239203,"url":"https://alion.io/job/novartis-program-manager-refs-technology","title":"Program Manager, REFS Technology","company":{"id":5824,"name":"Novartis","domain":"novartis.com","url":"https://alion.io/company/novartis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":60,"ghost_share":0,"stale_share":0.517,"repost_share":0.033,"time_to_fill_p50_days":35,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57900,"max":107500,"currency":"EUR","period":"year","gross":null,"usd_annual":120474},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Computer Vision","optional":true},{"name":"Machine Learning","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T20:00:56Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Salary Range:\n€57,900.00 - €107,500.00Job Description Summary\nLocation: Barcelona, Spain #LI-HybridInternal job title: Associate Director - Program Manager, REFS Technology\nThis role is based in Barcelona. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.\nAbout the Role:\nThe Program Manager, REFS Technology is accountable for the end-to-end leadership of a portfolio of complex, cross-functional technology programs supporting Real Estate & Facility Services globally.\nThe role translates REFS strategy and business priorities into executable technology roadmaps, integrated program plans, and measurable outcomes. It aligns Business, DDIT, Architecture, Security, Procurement, Finance, Operations, and external partners while maintaining clear governance, financial control, delivery discipline, and executive transparency.\nThis position ensures that interdependent REFS technology initiatives deliver sustainable business value, remain aligned with enterprise standards, and transition successfully into operations, including the responsible adoption of AI, automation, and robotics where these technologies create measurable operational value.\nJob Description\nKey Responsibilities:\nProgram Strategy & Roadmap: Own the definition and delivery of multi-year REFS technology programs and roadmaps aligned with business priorities and DDIT strategy, ranslating strategic priorities into executable plans, measurable business outcomes, and aligned cross-functional delivery while proactively challenging risks, dependencies, scope, and investment decisions to ensure successful execution.\nEnd-to-End Program Delivery: Lead programs from demand shaping and initiation through design, build, deployment, adoption, operational handover, and benefits realization, driving integrated planning, cross-functional execution, delivery accountability, and proactive risk mitigation to ensure successful business outcomes.\nGovernance, Portfolio & Decision Management: Establish proportionate governance aligned with DDIT and REFS standards, including phase gates, steering committees, decision forums, and reporting cadence; provide executive-ready program status, decision papers, risk assessments, financial views, and recommendations.\nFinancial & Commercial Leadership: Own program financial planning, forecasting, budget control, and variance management; partner with Finance and Procurement to shape sourcing strategies, commercial models, SOWs, purchase requests, and change controls; Validate that commercial commitments are linked to defined deliverables, milestones, acceptance criteria, and measurable outcomes;\nVendor & Partner Management: Lead complex multi-vendor delivery environments involving strategic suppliers, system integrators, SaaS providers, and local implementation partners; Hold partners accountable for contractual commitments, quality, delivery dates, risks, dependencies, and recovery actions; Ensure vendor plans are integrated into the overall program plan and aligned with internal readiness and governance requirements.\nStakeholder & Change Leadership: Act as the senior program interface between REFS leadership, DDIT domains, regional and site stakeholders, and external partner, driving stakeholder alignment, change management, communications, training, and adoption to ensure successful program delivery and business value realization.\nArchitecture, Risk & Operational Readiness: Ensure program solutions align with enterprise architecture, cybersecurity, privacy, quality, regulatory, and service-management requirements; Drive early identification and resolution of cross-platform, integration, data, infrastructure, security, and site-readiness dependencies; ensure operational ownership, support models, documentation, service acceptance, and hypercare are defined before go-live.\nAI, Automation & Robotics Enablement: Identify and shape practical AI, intelligent automation, and robotics opportunities across workplace, facilities, protective security, capital projects, and building operations; Lead pilots and scaled implementations with clear business outcomes, success measures, human oversight, and operational ownership; Ensure solutions are assessed for architecture, cybersecurity, privacy, data, safety, regulatory, ethical, and service-management requirements before deployment; Evaluate vendors and emerging technologies based on business value, integration feasibility, scalability, risk, and total cost of ownership.\nEssential Requirements:\n10+ years of IT project and program management experience in global, multi-country, and matrixed organizations and regulated environments.\nProven accountability for large, cross-functional programs with multiple projects, vendors, regions, and executive stakeholders, and ability to lead complex, multi-year, multi-country technology programs.\nDemonstrated experience managing program financials, contracts, suppliers, risks, dependencies, and governance.\nExperience delivering enterprise technology capabilities from strategy and demand through deployment and operational handover.\nDegree in Information Technology, Engineering, Business, or a related discipline or equivalent work experience.\nExcellent communication and stakeholder management, with the ability to translate technical complexity into business impact.\nBroad understanding of technology supporting real estate, facilities, workplace, protective security, capital projects, and building operations, with proven ability to connect business processes with enterprise platforms, integrations, infrastructure, data, and digital workplace capabilities.\nDesirable requirements:\nExperience in Real Estate, Facilities, Workplace, Protective Security, Capital Projects, IWMS, ERP, ServiceNow, smart buildings, or related enterprise platforms.\nExperience in pharmaceutical, life sciences, or another highly regulated industry.\nExperience delivering AI, automation, computer vision, autonomous systems, or robotics initiatives in enterprise or operational environments.\nKnowledge of AI, machine learning, intelligent automation, computer vision, and robotics use cases relevant to REFS operations.\nPMP, PgMP, PRINCE2, MSP, Agile, SAFe, or equivalent program/project management certification.\nBenefits & Rewards\nAt Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.\nExpected Annual Base Salary Range for role: eg: € 57,900 to € 107,500.\nThe base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.\nIn addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.\nThe rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.\nRead our brochure to learn more about our global total rewards offering:\nhttps://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf\nNote: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.\nCommitment to Diversity & Inclusion:\nWe are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.\nWhy Novartis?\nOur purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture\nJoin our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network\nAccessibility and accommodation:\nNovartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.\nSkills Desired\nChange Management, Communication, Leadership, Negotiation, Problem Solving, Project Management, Project Planning, Project Risk Management, Project Team Management, Stakeholder Engagement, Strategy Development","description_format":"text","description_chars":9426,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Real Estate","Oncology Therapeutics","Neurology & CNS Therapeutics","Immunology & Inflammation Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-11T01:01:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":35,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-11T22:49:48Z"},"pay":{"stated_usd_annual":120474,"is_top_pay":false},"html_url":"https://alion.io/job/novartis-program-manager-refs-technology","json_url":"https://alion.io/job/novartis-program-manager-refs-technology.json","meta":{"generated_at":"2026-10-11T22:49:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13047,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5824},"rest":"https://alion.io/mcp/rest/get_company?id=5824"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnovartis-program-manager-refs-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnovartis-program-manager-refs-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnovartis-program-manager-refs-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/novartis-program-manager-refs-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnovartis-program-manager-refs-technology"}]}