{"id":2728530,"url":"https://alion.io/job/novartis-sales-representative-crm","title":"Sales Representative CRM","company":{"id":5824,"name":"Novartis","domain":"novartis.com","url":"https://alion.io/company/novartis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":65,"ghost_share":0,"stale_share":0.569,"repost_share":0.031,"time_to_fill_p50_days":35,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48300,"max":89700,"currency":"EUR","period":"year","gross":null,"usd_annual":100890},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T17:12:41Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T13:07:55Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Salary Range:\n€48,300.00 - €89,700.00Job Description Summary\nThe Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.Job Description\nMajor accountabilities:\nDrive Competitive Sales Growth\nIdentify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.\nDrive sales performance through the skilful orchestration of positive customer experiences\nEngage and Build Relationships.\nEngage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.\nPersonalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.\nBuild engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis\nDeliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.\nEstablish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).\nDevelop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them.\nFollow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.\nShare customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.\nDeliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.\nAct as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.\nAct with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.\nWhen facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors.\nReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.\nDistribution of marketing samples (where applicable)\nKey performance indicators:\nTo be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.\nBenefits & Rewards\nAt Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.\nExpected Annual Base Salary Range for role: 48,300.00 - 69,000.00 - 89,700.00 EUR Annual\nThe base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.\nIn addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.\nThe rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.\nYou may be eligible for a company vehicle or a car allowance in accordance with the applicable local Novartis policies and guidelines.\nPay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.\nRead our brochure to learn more about our global total rewards offering:\nhttps://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf\nSkills Desired\nCommercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics","description_format":"text","description_chars":4762,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Oncology Therapeutics","Neurology & CNS Therapeutics","Immunology & Inflammation Therapeutics","Cardiometabolic Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-16T17:12:41Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":35,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":100890,"is_top_pay":false},"html_url":"https://alion.io/job/novartis-sales-representative-crm","json_url":"https://alion.io/job/novartis-sales-representative-crm.json","meta":{"generated_at":"2026-10-21T14:46:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21055,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5824},"rest":"https://alion.io/mcp/rest/get_company?id=5824"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnovartis-sales-representative-crm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnovartis-sales-representative-crm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnovartis-sales-representative-crm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/novartis-sales-representative-crm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnovartis-sales-representative-crm"}]}