{"id":490217,"url":"https://alion.io/job/nowvertical-senior-account-director","title":"Senior Account Director","company":{"id":7966,"name":"Nowvertical","domain":"nowvertical.com","url":"https://alion.io/company/nowvertical","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T20:53:14Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-30T07:54:38Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":16},"description":"Location: London (Hybrid)\nExperience: 10+ Years\nReports to: EVP Solutions & Services (NA & EMEA)\nRemuneration: Highly competitive, commensurate with your experience\nAbout NowVertical\nNowVertical is a global, publicly listed company on the TSXV, headquartered in Toronto, Canada. We are a growing team, with operations in two regions - NA & EMEA and LATAM. We help clients transform data into business value with AI, fast. NowVertical Group empowers organizations to transform their data into actionable insights, driving strategic growth and innovation.\nAt NowVertical, we provide advanced data solutions and services designed to achieve key objectives across various business functions. Our tailored approach ensures that we address the unique challenges and opportunities within each function, driving innovation, efficiency, and growth. Explore our specialized solutions and see how we can help your business thrive.\nKnow more about NowVertical - https://www.nowvertical.com/\nThe Role\nWe are hiring a Senior Account Director to own the retention and growth of our existing strategic accounts across NA & EMEA. This is a farming and expansion role: your job is to deepen relationships in the accounts we already serve, keep them anchored at executive level, and look for opportunities for expansion and retention in the accounts.\nOur strategic accounts - across large events and TMT enterprise customers - are where a significant share of our growth should come from. You will be accountable for account retention, expansion revenue and executive relationship health, targeting meaningful year-on-year uplift from the existing base.\nYou will:\n Own and grow a portfolio of existing strategic accounts\nBuild and maintain executive-level relationships so accounts stay anchored and don’t drift\nMine live delivery for upsell and cross-sell, converting it into expansion pipeline\nPartner with Delivery and Solutions to turn great work into the next opportunity\nRequirements\nWhat You’ll Do\nStrategic Account Management & Retention\nOwn the health, retention and renewal of a portfolio of existing strategic accounts\n Map each account - stakeholders, whitespace, commercial history and risks\nPrevent accounts drifting into commodity staff-aug or dormancy by staying ahead of client priorities\nGrowth, Upsell & Cross-Sell\nIdentify and drive expansion opportunities - new use cases, teams, geographies and propositions\nConvert insight from live delivery into a qualified expansion pipeline\nDeliver against a c.20% year-on-year uplift ambition on the existing base\nExecutive Relationship Building\nBuild trusted C-suite and senior-sponsor relationships across each account\nAct as the client’s senior point of contact, coordinating the right NowVertical people at the right level\nPartnering with Delivery & Solutions\nWork closely with Delivery to ensure current work is a springboard, not just a task\nPartner with Solutions & Consulting to shape and scope expansion opportunities credibly\nAccount Planning & Forecasting\nMaintain structured account plans and an accurate expansion forecast\nTake ownership of the growth number, with proactive, transparent reporting\nWho You Are\nRequired:\n10+ years of experience - proven track record in strategic account management / farming - growing existing enterprise accounts\nDemonstrable expansion revenue delivered from an existing base (upsell / cross-sell)\nExperience selling in data, analytics or AI environments\nHistory of building and holding executive-level client relationships\nA transferable network of senior executive relationships within enterprise accounts across UK and Europe or North America to open doors. \nCore Capabilities\nFarming & Expansion Mindset\n You grow accounts patiently and systematically building a strong network within the account\nYou spot whitespace and turn delivery into the next commercial conversation\nYou have experience of executing Account Based Marketing (ABM) strategy\nExecutive Relationship Building\nYou build trust at C-suite level and keep accounts anchored there\nYou coordinate senior stakeholders across a complex account\nCommercial Acumen\nYou link our work to tangible business outcomes and can build a simple, credible expansion case\nYou protect margin and avoid drift into low-value commodity work\nOwnership & Transparency\nYou own the growth number and report on it proactively and honestly\nYou handle setbacks with ownership, not blame-shifting\nBenefits\nWhy Join NowVertical\nOwn and grow marquee strategic accounts for a high-momentum data & AI business\nA clear mandate and a defined uplift target on a base that is already performing\nWork directly with Delivery, Solutions and regional leadership\nDirect, measurable impact on expansion revenue\nCompensation & Benefits\nCompetitive base + performance incentive tied to account growth\nHealth and wellness benefits\nFlexible, hybrid working environment\nExposure to global clients and teams","description_format":"text","description_chars":4913,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Analytics & BI 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