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The NRF Foundation is a non-profit educational and philanthropic arm of the National Retail Federation dedicated to retail workforce development, career training, and education. The organization provides industry-recognized training credentials (such as its RISE Up initiative), student scholarships, and university networking events to help job seekers enter and advance in retail careers. Headquartered in Washington, D.C., it collaborates with major retail brands and academic institutions to build talent pipelines and support career growth across the retail sector.

YOUR ROLE:

As an Operations Clerk, you drive productivity and maximize workflow through the monitoring of incoming and outgoing inventory and researching discrepancies. In this role, you will resolve issues from a work station using a computer-based application. You will perform audits on deliveries, merchandise movement, and outgoing shipments. You’re adept at trouble shooting, researching, and resolving errors in a high-volume, fast-paced, deadline-driven distribution environment. An Operations Clerk will physically assist the team in material handling and merchandise processing.

YOUR RESPONSIBILITIES:

  • Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.
  • Coordinate paperwork to match merchandise processing functions
  • Enter data and retrieve information using various warehouse management systems, track and maintain database with audit results
  • Communicate daily with related departments, vendors and Home Office personnel both over the phone and through email
  • Identify and resolve system or paperwork discrepancies
  • Assist in physical and cycle count inventories
  • Monitor and maintain a safe work environment, safe work conditions, and safe work practices.
  • Consistently meet or exceed business targets while balancing short and long term results.

PHYSICAL REQUIREMENTS:

  • Stand for long periods of time and walk continuously
  • Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time
  • Pull merchandise from multiple levels of shelving or move merchandise as needed
  • Climb stairs and perform work at platform heights up to 60 feet
  • Lift and carry up to 50lbs. Specific weight requirements may vary within each department

QUALIFICATIONS:

  • Experience in distribution center operations or previous warehouse experience
  • High school diploma, GED or some high school
  • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
  • High degree of proficiency in Google Docs/Sheets or MS Office Suite & internet applications
  • Strong data entry and computer proficiency
  • Ability to step in and support other departments as needed
  • Must be able to communicate effectively in English.
  • Bonus: Bilingual in Spanish
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