{"id":3100268,"url":"https://alion.io/job/nsc-global-lab-it-equipment-support-specialist","title":"Lab IT & Equipment Support Specialist","company":{"id":690165,"name":"NSC Global","domain":"nscglobal.com","url":"https://alion.io/company/nscglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hillsboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":133000,"period":"year","method":"role_country_seniority_unknown","sample_n":2276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"21 CFR Part 11","optional":false},{"name":"Chromatography","optional":false},{"name":"GMP","optional":false},{"name":"HPLC","optional":false},{"name":"LIMS","optional":false},{"name":"Waters Empower","optional":false}],"status":"live","first_seen_at":"2026-10-22T17:19:57Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T06:03:08Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Overview\nNSC Global is seeking a Lab IT & Equipment Support Specialist to manage, maintain, and support laboratory IT infrastructure and analytical instruments. This role requires 100% on-site presence within clean-room and controlled laboratory environments to perform instrument connectivity setups, hardware-level troubleshooting, and IQ/OQ/PQ qualification testing.\nYou will play a critical role in bridging laboratory operations and IT, ensuring that analytical systems (such as HPLC, CDS, LIMS, and ELN platforms) function seamlessly while strictly adhering to GxP and 21 CFR Part 11 data integrity standards.\nResponsibilities\nInstrument IT Connectivity & Integration: Interface and maintain connectivity for laboratory instruments, including HPLC systems, dissolution apparatus, analytical balances, pH meters, and spectroscopy equipment. \n LIMS & CDS Support: Support LIMS/LES hardware integration, lab network management, and Chromatography Data Systems (CDS) such as Waters Empower, Thermo Scientific Chromeleon, and Agilent OpenLAB. \n Equipment Qualification (IQ/OQ/PQ): Assist in hardware-level testing, installation, operational, and performance qualifications (IQ/OQ/PQ) for analytical laboratory systems. \nClean-Room & Lab IT Operations: Follow GMP laboratory access protocols and clean-room procedures to deliver hands-on technical and network support. \n ELN & Software Administration: Provide user administration, system setup, and end-user support for Electronic Lab Notebook (ELN) applications. \n Data Integrity & Compliance: Enforce GxP compliance and electronic record/signature regulations (21 CFR Part 11, EU Annex 11) across all laboratory instruments and data repositories.\nQualifications\nTechnical Qualifications & Skills\n Chromatography Data Systems (CDS): Hands-on experience supporting platforms like Empower, Chromeleon, or OpenLAB. \nLab Informatics & Systems: Working knowledge of LIMS, LES, and ELN administration and hardware integration. \nLab Equipment Qualification: Familiarity with IQ/OQ/PQ protocols and validation lifecycle support for analytical instrumentation. \nData Integrity Standards: In-depth understanding of GxP data integrity regulations, specifically FDA 21 CFR Part 11 and EU Annex 11. \nNetwork & Hardware Troubleshooting: Skill in setting up and troubleshooting laboratory network infrastructure, serial/Ethernet instrument interfaces, and peripherals. \nRegulatory Compliance: Knowledge of GMP laboratory access rules and clean-room operational standards. \nSite & Work Requirements\nOn-Site Physical Access: Must be physically present on-site to interact directly with benchtop instruments, analytical systems, and lab network hardware. Remote work is not applicable for this position. \n Clean-Room & GxP Compliance: Ability to strictly follow gowning protocols, clean-room safety standards, and site security clearances.","description_format":"text","description_chars":2872,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-22T17:19:57Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.868,"p_room":0.75,"age_days":13,"expected_fill_days":16,"reasons":["conf:5","wave","velocity","win:late"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/nsc-global-lab-it-equipment-support-specialist","json_url":"https://alion.io/job/nsc-global-lab-it-equipment-support-specialist.json","meta":{"generated_at":"2026-11-05T06:22:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7971,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690165},"rest":"https://alion.io/mcp/rest/get_company?id=690165"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnsc-global-lab-it-equipment-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnsc-global-lab-it-equipment-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnsc-global-lab-it-equipment-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nsc-global-lab-it-equipment-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnsc-global-lab-it-equipment-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3100268}},{"tool":"search_jobs","arguments":{"company":"nscglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3100268},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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