{"id":3470690,"url":"https://alion.io/job/nscale-data-center-operations-implementation-manager-2","title":"Data Center Operations Implementation Manager","company":{"id":48155,"name":"Nscale","domain":"nscale.com","url":"https://alion.io/company/nscale","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":24,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"SOC 2","optional":false},{"name":"Asana","optional":true},{"name":"Jira","optional":true},{"name":"Monday.com","optional":true},{"name":"Smartsheet","optional":true}],"status":"closed","first_seen_at":"2026-10-29T10:56:01Z","employer_posted_date":null,"last_verified_at":"2026-10-30T05:42:30Z","board_verified":false,"closed_at":"2026-10-30T05:42:30Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Role Overview\nWe are seeking a Data Center Operations Implementation Manager to own the end-to-end Day 0 to Day 2 transition of Nscale's data centres - spanning construction, fit-out, and live, steady-state local operations - across an assigned region and set of sites. Rather than owning construction execution itself, you'll be the connective tissue between Construction, Network Engineering, Compute/Infrastructure Deployment, and local Operations teams - driving a structured, well-documented transition so every site goes live on schedule and ready to support production workloads. This is an individual-contributor role built on strong stakeholder management, cross-functional influence, and travel to sites during critical transition windows.\nWhat You'll Do\nDay 0 to Day 2 Transition Leadership\nOwn the end-to-end Day 0 to Day 2 transition process for each data centre site within your assigned region - spanning construction, fit-out, and steady-state operations.\nDefine and maintain a standardized transition framework and readiness checklist applied consistently across your assigned sites.\nTrack and drive closure of cross-team action items, dependencies, and blockers standing between construction handover and operational go-live.\nIdentify and escalate risks to go-live timelines, and drive resolution across the relevant stakeholder groups.\nStakeholder & Cross-Functional Coordination\nTrack progress and status across Construction, Network Engineering, Compute/Infrastructure Deployment, Facility Engineering, SDM, and local site Operations teams throughout the transition window.\nPartner with Construction teams to track handover status, outstanding items, and site readiness milestones.\nTrack Network Engineering's buildout, testing, and cutover activities required for a site to go live.\nTrack hardware intake, rack-and-stack, and deployment scheduling with Compute/Infrastructure Deployment teams to stay aligned with the transition timeline.\nCoordinate with Facility Engineering on site systems and infrastructure readiness ahead of transition.\nEngage with the Service Delivery Management (SDM) team to ensure alignment with customer needs, SLAs, security, and facility performance.\nTake part in regular cross-functional syncs and stakeholder reviews to stay current on transition status.\nContribute to a shared sense of ownership and accountability across stakeholder teams, even without formal authority over them.\nLocal Day Two Operations Readiness\nPartner with local Operations leads to confirm staffing, training, tooling, and support processes are in place before a site transitions to Day 2 ownership.\nCreate and validate standard operating procedures (SOPs) and operational processes required for local Operations teams to run the site post-handover.\nCreate the operational site tool bill of materials (BOM) required for local Operations teams to maintain the site post-handover.\nVerify the spare parts bill of materials (BOM) is complete and in place ahead of Day 2 handover.\nFacilitate structured knowledge transfer and handover documentation from Construction, Network, and Compute teams to local Operations teams.\nConfirm monitoring, ticketing, and ITSM processes are validated and operating before a site is handed to local Operations.\nAct as an escalation point for local Operations teams during the early post-handover period to smooth the transition.\nReliability, Safety & Compliance\nDefine and enforce Day 2 readiness criteria that a site must meet before transitioning to local Operations ownership.\nFacilitate root-cause analysis for transition delays or gaps surfaced during handover, and drive remediation across teams.\nEnsure health, safety, and environmental requirements are validated and documented as part of readiness sign-off.\nSupport certification and audit readiness (ISO 27001, ISO 22237, SOC 2, Cyber Essentials Plus, ISO 22301) ahead of go-live.\nVendor & Supplier Coordination\nCoordinate with construction contractors and colocation providers as needed to close out remaining items affecting the transition timeline.\nTrack vendor commitments and SLAs relevant to the transition window, and escalate delays that put go-live at risk.\nCoordinate with the Supply Chain team to align hardware intake and staging with the transition schedule.\nMonitoring, Reporting & Analytics\nTrack KPIs and KRIs for the Day 0 to Day 2 transition process (time to transition, readiness checklist completion rate, post-handover incident rate, etc.).\nBuild and maintain dashboards that track transition status across your assigned site pipeline for all stakeholder teams.\nProduce regular reports for senior leadership on transition status, risks, and blockers.\nUse data-driven insights to identify systemic bottlenecks in the Day 0 to Day 2 process and drive continuous improvement.\nAbout You\nExperience & Background\n3-8 years of experience in data centre operations, program/project management, or infrastructure deployment at scale.\nProven track record coordinating the transition of new sites into live operations across construction, network, compute, and operations functions.\nExperience operating in a matrixed environment, influencing outcomes without direct authority over every stakeholder team.\nDemonstrated success managing multiple concurrent site transitions in a high-growth, fast-paced environment.\nBackground in hyperscale, cloud, or HPC data centre environments (preferred).\nTechnical Knowledge & Expertise\nWorking knowledge of data centre power, cooling, networking, and compute infrastructure, sufficient to coordinate effectively across specialist teams.\nFamiliarity with network deployment and cutover processes, and compute/hardware deployment lifecycles.\nKnowledge of Layer 1 network infrastructure, including fiber, copper, optics, and transceivers.\nFamiliarity with ITSM tooling, ticketing systems, and monitoring platforms used by local Operations teams.\nInfluence & Communication\nStrong stakeholder management skills, with the ability to influence and align Construction, Network, Compute, and Operations teams without direct authority.\nExcellent cross-functional communication skills, able to translate technical detail between teams with different priorities and vocabularies.\nProgram management discipline, with the ability to track and drive multiple concurrent workstreams to closure.\nComfortable operating in ambiguous, matrixed, fast-moving environments.\nBias toward ownership, pragmatism, and delivering results with urgency.\nOperational Excellence\nRigorous tracking of readiness checklists, risk logs, and action items across many concurrent site transitions within your assigned region.\nProven ability to build and refine standardized transition frameworks that scale with business growth.\nStrong attention to detail in transition documentation and handover packages.\nWillingness to travel to sites during critical transition windows.\nNice to Have\nExperience with program management tooling (e.g., Smartsheet, Asana, Jira, monday.com) for tracking multi-workstream transitions.\nFamiliarity with network cutover or compute/hardware deployment processes specifically.\nExperience with ITSM platforms and ticketing workflows.\nExperience with Palantir Foundry or similar data platforms for operational analytics.\nAt Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\nIf there’s anything we can do to accommodate your specific situation, please let us know.\nThe responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.\nFor information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.\nNscale does not accept unsolicited candidate submissions from recruitment agencies.","description_format":"text","description_chars":8339,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-10-29T17:01:41Z"},{"event":"close","at":"2026-10-30T05:42:30Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-30T06:20:16+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/nscale-data-center-operations-implementation-manager-2","json_url":"https://alion.io/job/nscale-data-center-operations-implementation-manager-2.json","meta":{"generated_at":"2026-10-30T17:40:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48155},"rest":"https://alion.io/mcp/rest/get_company?id=48155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnscale-data-center-operations-implementation-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnscale-data-center-operations-implementation-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnscale-data-center-operations-implementation-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nscale-data-center-operations-implementation-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnscale-data-center-operations-implementation-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3470690}},{"tool":"search_jobs","arguments":{"company":"nscale.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3470690},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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