{"id":649614,"url":"https://alion.io/job/nscale-infrastructure-operations-manager-narvik","title":"Infrastructure Operations Manager (Narvik)","company":{"id":48155,"name":"Nscale","domain":"nscale.com","url":"https://alion.io/company/nscale","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":36,"ghost_share":0,"stale_share":0.139,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":181000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3027},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"CUDA","optional":true},{"name":"CUDA Toolkit","optional":true}],"status":"live","first_seen_at":"2026-07-16T15:10:25Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-01T17:54:56Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"About Nscale\nNscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.\nAt Nscale, our Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets \nWe thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.\nAbout The Role\nWe are looking for an experienced Team Lead to take overall responsibility for the devices and infrastructure in our AI Data Center. The Data Centre Operations Manager will ensure operational excellence, oversee personnel, maintain critical infrastructure, and meet client-driven SLA and KPI requirements. Reporting to the Head of Infrastructure Operations, this role involves close collaboration with internal teams, clients, and external vendors. It also includes on-call duties and occasional travel to other sites as business needs arise.\nWhat You'll be Doing\nSite & Infrastructure Management\nOverall accountability for all devices, systems, and infrastructure at the data center.\nEnsure 24/7 operational reliability and optimal performance for high-performance AI workloads.\nMonitor and manage power, cooling, and environmental conditions, addressing any operational risks proactively.\nOversee installation, configuration, and maintenance of HPC and GPU systems.\nTeam Leadership & Development\nLead and mentor a team of engineers, technicians, and support staff.\nProvide training and guidance to junior staff, ensuring the team is equipped to manage site operations effectively.\nPlan and manage shift schedules to guarantee continuous coverage and on-call availability.\nClient & Vendor Relations\nServe as the primary POC for clients, providing regular reporting on site SLA and KPI’s\nCollaborate with vendors and contractors to manage procurement, repairs, and upgrades.\nBuild and maintain strong relationships to ensure smooth operation and project delivery.\nInventory & Resource Management\nManage spare parts inventory, ensuring sufficient stock levels to minimize downtime during repairs or upgrades.\nTrack usage and coordinate procurement to avoid supply shortages.\nTechnical Expertise\nMaintain a strong working knowledge of HPC and GPU installations, including hardware configuration, network architecture, and performance optimization.\nTroubleshoot and resolve technical issues, escalating complex problems when necessary.\nStay updated on emerging trends and technologies in AI and HPC infrastructure.\nOperational Monitoring & Reporting\nImplement and manage tools to monitor data center performance and resource utilization.\nPrepare detailed reports for senior management and clients on performance metrics, downtime, and operational efficiency.\nPropose and implement improvements to enhance reliability, scalability, and cost-effectiveness.\nAbout You\nBachelor’s degree in Computer Science, Engineering, or a related field.\n5+ years of experience managing data centers, particularly in HPC and GPU environments.\nProven leadership skills with experience managing and developing teams.\nTechnical expertise in HPC, GPU deployment, and associated hardware/software solutions.\nStrong understanding of power, cooling, and environmental systems in data centers.\nExcellent client-facing communication and reporting skills.\nExperience with inventory and spare parts management.\nNice to Have:\nCertifications in data center management (e.g., CDCP, CDCS, or similar).\nHands-on experience with NVIDIA GPUs, CUDA, and AI frameworks.\nFamiliarity with hybrid cloud/HPC environments.\nWork Environment & Requirements\nBased on-site at the data center with occasional travel to other locations as required.\nParticipate in an on-call rotation to respond to urgent operational issues.\nCommitment to continuous learning to stay ahead of evolving technologies and standards.\nWhat We Can Offer You\nYou’ll have the opportunity to help shape the operating standards behind a next-generation AI cloud platform, working on complex infrastructure challenges with real ownership and impact. This is a chance to play a meaningful role in scaling high-performance, sustainable data centre operations in a fast-moving environment.\nEqual Opportunities Statement\nAt Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\nIf there’s anything we can do to accommodate your specific situation, please let us know.\nFor information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.\nNscale does not accept unsolicited candidate submissions from recruitment agencies.","description_format":"text","description_chars":5594,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-09-10T20:22:42Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.767,"p_room":0.44,"age_days":76,"expected_fill_days":63,"reasons":["conf:11","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nscale-infrastructure-operations-manager-narvik","json_url":"https://alion.io/job/nscale-infrastructure-operations-manager-narvik.json","meta":{"generated_at":"2026-10-01T19:58:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2669,"day_limit":5000,"remaining_today":2331,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}