{"id":3396553,"url":"https://alion.io/job/nscale-infrastructure-operations-operator-sauda-2","title":"Infrastructure Operations Associate (Sauda)","company":{"id":48155,"name":"Nscale","domain":"nscale.com","url":"https://alion.io/company/nscale","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":91,"open_postings":24,"ghost_share":0,"stale_share":0.333,"repost_share":0.042,"time_to_fill_p50_days":56,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T12:19:41Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T10:33:20Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Note to candidates: this role is based out of Sauda\nAbout Nscale\nNscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. By reducing the complexity of AI development, we help AI-focused companies achieve superior outcomes across performance, cost management, rapid innovation, and environmental responsibility.\nOur Operations team plays a critical role in maintaining service availability, driving reliability, and responding quickly to customer needs.\nWe thrive on a culture of relentless innovation, ownership, and accountability. As an Nscaler, you will build trust through openness and transparency, while contributing to the technology that powers the future.\nAbout the Role\nWe are looking for an Infrastructure Operations Associate with strong people skills, technical curiosity, and a hands-on approach.\nThis is an entry-level role responsible for monitoring and maintaining day-to-day data centre operations under the guidance of experienced colleagues. You will be comfortable following established procedures, learning quickly, and escalating issues appropriately.\nYou are organised, diligent, analytical, and proactive. You can build effective relationships across the business, communicate clearly with stakeholders, and quickly grasp technical concepts and operational challenges.\nWhat You’ll Be Doing\nMonitor systems, servers, and network equipment to support uptime and performance.\nPerform routine data centre tasks, including server reboots, basic hardware replacements, and cable management.\nAssist with customer support requests and escalate issues to senior team members when needed.\nMaintain accurate documentation for incidents, operational changes, and procedures.\nEscalate unresolved issues to senior operations staff or engineers.\nSupport the implementation and maintenance of standard operating procedures.\nWork a shift pattern, including nights, weekends, and public holidays.\nParticipate in on-call responsibilities to support urgent business needs.\nTravel occasionally to other Nscale data centres to support operational activities and attend training.\nAbout You\nBasic understanding of IT hardware, networking, and operating systems.\nAbility to follow documented processes and troubleshoot straightforward technical issues.\nStrong attention to detail, organisational skills, and written and verbal communication.\nComfortable learning new tools, systems, and technical concepts.\nA proactive, curious mindset and willingness to ask questions when needed.\nStrong customer service ethic and a collaborative approach to working with others.\nNice to Have\n0-2 years of relevant experience in IT, infrastructure, data centre operations, or a related field.\nIT-related education, training, or certifications.\nPrevious customer service experience.\nEqual Opportunities Statement\nAt Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities.\nWe strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\nIf there is anything we can do to accommodate your specific situation during the application or interview process, please let us know.\nFor information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.\nNscale does not accept unsolicited candidate submissions from recruitment agencies.","description_format":"text","description_chars":3683,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-10-28T12:42:46Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":56,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/nscale-infrastructure-operations-operator-sauda-2","json_url":"https://alion.io/job/nscale-infrastructure-operations-operator-sauda-2.json","meta":{"generated_at":"2026-11-01T11:49:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48155},"rest":"https://alion.io/mcp/rest/get_company?id=48155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnscale-infrastructure-operations-operator-sauda-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnscale-infrastructure-operations-operator-sauda-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnscale-infrastructure-operations-operator-sauda-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nscale-infrastructure-operations-operator-sauda-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnscale-infrastructure-operations-operator-sauda-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3396553}},{"tool":"search_jobs","arguments":{"company":"nscale.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3396553},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}