{"id":649525,"url":"https://alion.io/job/nscale-senior-product-manager-observability","title":"Senior Product Manager, Observability","company":{"id":48155,"name":"Nscale","domain":"nscale.com","url":"https://alion.io/company/nscale","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":27,"ghost_share":0,"stale_share":0.185,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":122000,"max_usd":228000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"Time Series Forecasting","optional":false},{"name":"ITSM","optional":true},{"name":"Jira","optional":true},{"name":"OpenStack","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-01T16:28:06Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-18T08:47:15Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"About Nscale\nNscale is taking on the hyperscalers by building a vertically integrated GenAI cloud platform. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do.\nAbout the role\nTechnical Product Managers at Nscale own the definition, delivery, and ongoing evolution of a slice of the Nscale platform, partnering with engineering, design, and go-to-market to turn customer and operational problems into shippable outcomes. As a Senior Technical Product Manager for Observability, you own the platform that gives customers and internal operators real-time visibility into their GPU fleet: the telemetry pipeline that scrapes data from physical infrastructure, the aggregation and storage layer, and the observability surfaces (logs, metrics, and traces) that enable fleet management, incident response, and alerting at scale. You partner daily with Fleet Software, Network Engineering, Data Centre Operations, and customer teams to make fleet health visible, actionable, and reliable as Nscale scales from a handful of deployments to a globally distributed fleet.\nWhat you'll be doing\nOwn the roadmap for Nscale's observability platform: the telemetry pipeline, log and metrics aggregation, trace collection, and customer facing APIs and dashboards that surface fleet health to customers and operators.\nDefine how logs, metrics, and traces are captured from physical infrastructure, aggregated, and surfaced through the observability platform to enable customers to manage their fleet and handle incidents.\nOwn alerting strategy and optimisation: define what matters, reduce noise, and ensure the right signal reaches the right person at the right time.\nCapture and prioritise new telemetry requirements as the fleet scales, working with engineering to extend coverage across new hardware, sites, and deployment types.\nShadow incident reviews and site operations to turn recurring manual effort and visibility gaps into platform capabilities.\nDefine and drive the metrics that matter: alert signal-to-noise ratio, time-to-detect, time-to-resolve, telemetry coverage, and platform reliability.\nMentor junior PMs and raise the bar for PRDs, reviews, and product decisions across the team.\nWhat you need\n5-8 years in product management, with a track record owning significant areas in observability, infrastructure, or operations-facing products.\nDemonstrated experience building observability stacks: you have owned a product that captures and surfaces logs, metrics, and traces at scale, and you understand the architectural and UX tradeoffs involved.\nHands-on experience with Prometheus, Loki, Mimir, Datadog, Grafana, or OpenTelemetry.\nExperience with deployment tooling in a data centre or infrastructure context, including provisioning workflows, networking automation, or zero-touch deployment pipelines.\nExperience building for operators and delivery teams (design engineers, project controllers, PMs, SREs, DC technicians) and a genuine appetite for their workflows.\nStrong technical fluency: you can lead architecture and trade-off discussions across telemetry pipelines, time-series storage, alerting systems, and observability integrations.\nA record of moving ambiguous operational problems to shipped outcomes that measurably improve visibility, incident response, or fleet reliability.\nExcellent written and verbal communication across engineers, operators, and executives.\nNice to haves\nBroader observability problem domain experience across different toolsets beyond the above stack.\nFamiliarity with bare-metal provisioning tools (OpenStack Ironic, MAAS, or similar) or network automation tooling (NetBox, Nautobot, or similar).Degree in CS or engineering, or prior experience as an engineer, SRE, or infrastructure operator.\nFamiliarity with GPU or accelerated compute infrastructure, data centre operations, or hyperscaler-style deployment at scale.\nITSM: Jira Service Management, ServiceNow, Zendesk, or Freshservice.\nExperience in high-growth environments where the product is being built alongside the fleet it monitors.\nJoin Nscale as we build a world-class AI cloud platform. If you're excited about owning the software that turns contracts into live GPU capacity, we'd love to hear from you!\nAt Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.\nIf there’s anything we can do to accommodate your specific situation, please let us know.\nThe responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.\nFor information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.\nNscale does not accept unsolicited candidate submissions from recruitment agencies.","description_format":"text","description_chars":5757,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-09-10T20:22:42Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.855,"p_room":0.6,"age_days":45,"expected_fill_days":63,"reasons":["conf:2","velocity","win:late","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nscale-senior-product-manager-observability","json_url":"https://alion.io/job/nscale-senior-product-manager-observability.json","meta":{"generated_at":"2026-10-18T11:38:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17274,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48155},"rest":"https://alion.io/mcp/rest/get_company?id=48155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnscale-senior-product-manager-observability"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnscale-senior-product-manager-observability"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnscale-senior-product-manager-observability"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nscale-senior-product-manager-observability\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnscale-senior-product-manager-observability"}]}